East Texas ACHE Forums

Telemedicine in the Healthcare Delivery System
2020-09-17 10:30 - 12:00 (America/Chicago) | TX
A multi-chapter event offered by the East TX, North Texas and TX Midwest ACHE Chapters.

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This panel has been approved by ACHE National to qualify for 1.5 Face-to-Face virtual credits.
Please note we are required to restrict this event to a maximum of 50 participants – limiting it to 16 per hosting chapter. Please register early to reserve your spot.

Moderator: Richard G. Greenhill, DHA, PMP, FACHE
Asst Program Dir/Assistant Professor
Dept of Healthcare Management & Leadership
TTUHSC School of Health Professions
Panelists:
Leonard “Lenny” Christo
Patient Experience Specialist
Shannon Health
Christopher M. Roquemore
VP of Operations & Data Management
Adjunct Professor, Liberty University
José F Flórez-Arango MD PhD
Associate Professor
College of Medicine, Texas A&M University
Speakers Bios:

Dr. Richard Greenhill joined Texas Tech University Health Sciences Center (TTUHSC) as Assistant Program Director, Bachelor of Science Healthcare Management and Assistant Professor on the tenure-track in the Dept. Healthcare Management and Leadership – School of Health Professions. He teaches courses in both the BS Healthcare Management and MS Health Administration as well as the TTU Rawls College of Business. His teaching courses include Healthcare Data Informatics, Leadership, Strategy, Organizational Behavior, and Six Sigma DMAIC.
A recognized leader in healthcare quality, he brings more than 27 years of experience as a highly skilled practitioner with prior roles including executive leadership in healthcare operations, strategy, quality, and project management. His most recent role was as Chief Quality Officer at the Edward Hines VA Hospital and its affiliated organizations in Chicagoland. He was responsible for implementation and optimization of strategic initiatives that included infection control, workflow optimizations, and telehealth services.
Dr. Greenhill is an honorably retired U.S. Navy Veteran. He is a seasoned Lean Six Sigma Black Belt practitioner, Project Management Professional, Change Acceleration Process facilitator; maintains Board Certification in Healthcare Management and is a Fellow of the American College of Healthcare Executives (FACHE).

Leonard “Lenny” Christo is the Patient Experience Specialist for Shannon Health located in San Angelo Texas. He has served in this role since April of 2018. Lenny graduated in 2002 with a B.A. in Economics from Bentley University and was commissioned a 2nd Lieutenant in the United States Air Force where he became an Intelligence Officer and Systems Engineer. In 2010 he was stationed at Goodfellow Air Force Base in San Angelo Texas where he led the development of the air force analysis and advanced analysis courses. Lenny has served in Iraq, Afghanistan, and Korea culminating his 10-year military career as the Counter-terrorism Team Lead, South Asia Division for Pacific Command. He is married to the former Morgan May, and is father to Caroline and Hunter Christo. He is a 2013 Graduate of Leadership San Angelo, 2015 San Angelo Standard Times 20-under-40 awardee, Howard College Foundation Board Member, Superintendent for San Angelo Stock Show in Rodeo Junior Robotics Competition, and ACHE member. He has a M.B.A in Finance from Touro University, a Graduate Certificate in Healthcare Management and a M.A. in Curriculum and Instruction from Angelo State University. Lenny is an active multi-sport endurance athlete, Crossfitter, Brazilian jiu-jitsu practitioner, and lean process improvement advocate.

Christopher M. Roquemore is currently Vice President of Operations with over a decade of senior leadership within the healthcare industry. He has served in various roles throughout his tenure, including Area Operations Director, Program Director Operations & Data Management (Analytics), and National Executive Director of Operations & Process Improvement. Christopher has a Master of Business Administration from the University of the Incarnate Word, San Antonio, TX. and is a Doctor of Health Sciences (Candidate) from A.T. Still University of Health Sciences, Kirksville, MO. He is currently a member of the American College of Healthcare Executives and Adjunct Professor for Liberty University.

José F Flórez-Arango MD PhD: Colombian physician and health informatician with more than 20 years of experience as clinician, educator, researcher, opinion leader, innovator and entrepreneur. His purpose is to contribute his knowledge and experience to help develop skills for innovative, creative, flexible, compassionate 21st century health care providers capable to deliver high quality patient-centered care in resource-constrained environments. His clinical experience is in emergency medicine, with special training in prehospital care, and disaster planning, and management. As educator, he is interested in curricular innovation, development, implementation and evaluation. His research explores the use of information and communication technologies for delivering humanized clinical encounters experience to patients and providers. His leadership expands from academic and clinical institutions, transiting by membership organizations, to voluntary organizations.

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COVID-19: What We Learned: Staffing/People Resources
2020-09-17 12:30 - 14:00 | TX
A multi-chapter event offered by the East TX, North Texas and TX Midwest ACHE Chapters.

Register Here
This panel has been approved by ACHE National to qualify for 1.5 Face-to-Face virtual credits.

Please note we are required to restrict this event to a maximum of 50 participants – limiting it to 16 per hosting chapter. Please register early to reserve your spot.

Moderator: Victoria O. Sanders, FACHE
Senior Vice President of Specialty & Ancillary Operations
USMD-Optum
Panelists:
Kyle Cavin, FACHE
Assistant Administrator
Patient Services at Texas Scottish Rite Hospital for Children
Deb Chelette, RN, BSN, MHA
Vice President of Operations
CHRISTUS Trinity Mother Frances in Tyler, Texas
Holly Hrabik
Director of Operations
Methodist Medical Group, with Methodist Health System in Dallas

Speakers Bios:
For more than 14 years, Kyle Cavin has been at Texas Scottish Rite Hospital for Children. Currently, he serves as an Assistant Administrator directing teams to accomplish quality outcomes through integrity, vision and relationships. He is a certified fellow in the American College of Healthcare Executives and was recognized as an Outstanding Young Graduate by his alma mater in 2011. Kyle graduated from Howard Payne University in 2002 and received his MBA from Dallas Baptist University in 2003. Kyle is active in his community of Rockwall along with his wife, Kelley, and their two sons, whom he coaches in sports and life.

Deb Chelette, RN, BSN, MHA serves as Vice President of Operations at CHRISTUS Trinity Mother Frances in Tyler, Texas. She has been with CHRISTUS Trinity Mother Frances since 2008 and has held previous roles including Divisional Director, Chief Nursing Officer, and Associate Vice President of the CHRISTUS Trinity Mother Frances Louis & Peaches Owen Heart Hospital. Prior to that, Deb served in Cardiology leadership roles with Methodist Health System in Dallas and at St. David’s Medical Center in Austin, Texas. Deb holds a Bachelor of Science in Nursing from the University of Texas Austin and a Masters in Healthcare Administration from the University of Mary Hardin Baylor. Deb has a special passion for developing models that support physician engagement and for increasing awareness of women’s heart disease.

Holly Hrabik is currently the Director of Operations at Methodist Medical Group, with Methodist Health System in Dallas. She serves as the lead operator for the north Dallas primary care practices, neuroscience outpatient service line, and cardiology practices in Dallas- Richardson. This includes oversight of financial performance, patient experience, physician and staff engagement to ensure health system, medical group, and physician success. Holly has enjoyed living and working in Dallas for the last year and a half with Methodist.
Holly was previously with CHRISTUS Health, based in Irving, leading ambulatory and physician practices for almost four years. Her scope included primary care, surgical specialties, and oversight of the urgent care service line throughout the state of Texas. She started with CHRISTUS in San Antonio in 2015 after completing her Master of Health Administration at Texas A&M University in 2014. During her time in College Station at Texas A&M, Holly worked at HealthPoint Community Health Centers, a Federally Qualified Health Center (FQHC) network, that serves communities throughout the Brazos Valley in medical, dental, behavioral health, and pharmacy services. Here, her work focused on quality improvement of clinic operational processes and development and implementation of manager and staff training programs.
Originally from Kansas, Holly attended Texas A&M directly after undergraduate school at Pittbsurg State University in Pittsburg, Kansas where she received a Bachelor of Science in Biology, with double minor in Chemistry and Public Health in 2012. She is currently completing the professional Master of Business Administration program with an emphasis in International Business at Pittsburg State University, expecting to graduate in the spring of 2021. Holly remains active with her graduate program, serving on the Professional Advisory Committee for the MHA graduate program at Texas A&M University (Gig ‘em!). She also serves as the Chapter Advisor for the Epsilon Kappa chapter of Alpha Gamma Delta Sorority at Pittsburg State University.
Victoria O. Sanders, FACHE is a faithful leader with a commitment to mission guided work and a reputation for efficiency, building and rewarding effective teams, and achieving exemplary results. She obtained her BS from Emory University in Atlanta, GA then joined Tarheel Nation by completing her MHA at The University of North Carolina at Chapel Hill. Since that time, she has been privileged to lead a career filled with diverse experiences in academic, for-profit, joint venture, & government healthcare environments with financial, operational, and business development responsibilities. Mrs. Sanders currently serves as the Senior Vice President of Specialty & Ancillary Operations for USMD-Optum with accountability for all specialty ambulatory, imaging, and laboratory strategy across the DFW market. As the benefactor of extraordinary mentorship – Victoria’s greatest professional accomplishments have been each opportunity she has had to provide the same level of unconditional guidance and support that she so greatly benefitted from. As a native Texan, Victoria is grateful to reside in Lewisville, Texas with her husband, 2 year old, & 3 month old sons.

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Sustainability of Healthcare Organizations: A Plan of Action
2020-09-24 10:30 - 12:00 | TX
A multi-chapter event offered by the East TX, North Texas and TX Midwest ACHE Chapters.

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This panel has been approved by ACHE National to qualify for 1.5 Face-to-Face virtual credits.
Please note we are required to restrict this event to a maximum of 50 participants – limiting it to 16 per hosting chapter. Please register early to reserve your spot.
Moderator: Kevin Barnes
Director of Finance
Southwest Transplant Alliance
Panelists:
Christina Haxton
Founder and CEO
Center for Sustainable Strategies (CFSS)
Armida Klute
Executive Director of Managed Care and Financial Clearance
Dell Medical School at the University of Texas at Austin
Ajith Pai, PharmD, FACHE
President
Texas Health Harris Methodist Hospital Cleburne

Speakers Bios:
Kevin Barnes joined STA as Controller in July of 2014 and was promoted to Director of Finance in January of 2016. He is responsible for the management oversight of the finance department including budgeting, payroll and financial reporting. Prior to joining STA, Kevin was the Director of Finance and Information Systems at Indiana Organ Procurement Organization (IOPO) from 2006 to 2014. As the highest-ranking financial leader in the organization, he helped lead revenue growth by more than 50 percent from 2006 to 2012. Kevin has more than 19 years of financial leadership experience in the organ procurement industry, is a fellow of the American College of Healthcare Executives, and has served on the board examination committee. Kevin earned a Bachelor of Science in biology from Purdue University, a Masters in Healthcare Administration from Indiana University, and has a Master’s in Accounting from the University of Texas at Dallas.

As Founder and CEO of the Center for Sustainable Strategies (CFSS), Christina Haxton has spent the last two decades helping leaders from Fortune 1000 companies, mid-market companies and government agencies dramatically boost their strategic execution results. Ms. Haxton is a nationally recognized author, speaker and thought leader on the topic of disruptive yet practical approaches to strategic execution, leadership development and organizational change. She brings a unique perspective with 20 years of experience as a licensed Marriage & Family Therapist and credentialed executive & business coach and strategic advisor supporting closely held, small to mid-market enterprises, family-owned businesses & business partnerships. Ms. Haxton specializes in developing essential leadership skills for visionary founder/CEOs of fast-growth companies whose executives and leadership teams are responsible for sustainable results.

Armida Klute is Managed Care Executive with over 15 years of progressive experience leading international and domestic payor strategies for insurance carriers and providers including hospital systems. Recognized for excellence in commercial contracting, business development, network strategy, alternative payment models, financial management and ACOs. Ms. Klute currently serves as the Executive Director/ VP of Managed Care and Financial Clearance at the University of Texas Dell Medical School where she is responsible for overall payor strategies including setting strategic direction and implementing plans to provide leading-edge alternative payment models that are critical to the Institution’s mission and financial sustainability by ensuring operational compliance with all contractual agreements.
Prior to Dell Medical School, Ms. Klute served as System Director of International Commercial Contracting at CHRISTUS Health where she was responsible for maximizing hospital revenue opportunities through effective contract management, negotiations and business development. Prior to CHRISTUS Health, Ms. Klute held leadership positions at Western Behavioral Health Network, FirstCare Health Plans, Oregon Health Systems, ACE Group and the Texas Department of Insurance. Ms. Klute holds a BHA in Healthcare Administration from Texas State University in San Marcos, Tx.

Ajith Pai serves as president of Texas Health Harris Methodist Hospital Cleburne, on the Boards of HOS PAC – Texas Hospital Association, the Texas Health Surgery Center Clybourn, Texas Health Huguhley and the Cleburne Chamber of Commerce. He serves on the Asian Healthcare Leaders Forum Committee of ACHE and has provided leadership on the ACHE North Texas Advancement Committee. Before his role at Cleburne, Ajith held management positions at Texas Health Presbyterian Hospital Kaufman and Texas Health Harris Methodist Hospital HEB. Ajith earned his Pharm.D. from Texas Tech University and his MBA from the University of Texas at Dallas. He is a fellow of the American College of Healthcare Executives.

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COVID19: What We Learned: Supply Chain
2020-09-24 12:30 - 14:00 | TX
A multi-chapter event offered by the East TX, North Texas and TX Midwest ACHE Chapters.

Register Here

This panel has been approved by ACHE National to qualify for 1.5 Face-to-Face virtual credits.
Please note we are required to restrict this event to a maximum of 50 participants – limiting it to 16 per hosting chapter. Please register early to reserve your spot.

Moderator: Patrick Brown
VP/Chief Operating Officer
Methodist Mansfield Medical Center
Panelists:
Andy Brailo
Chief Customer Officer
Premier, Inc.
Charles (Charlie) Cobb
Associate Vice President for Supply Chain Management
UT Southwestern Medical Center
Kito Gary
Director, Supply Chain
Texas Health Resources
Speakers Bios:
In his role as Chief Customer Officer, Andy Brailo oversees overall growth and service delivery of Premier. He leads the Premier field service delivery team, which is charged with helping Premier’s members find solutions to improve cost and quality.
With more than 20 years of experience, Brailo has a diverse background in sales, training and development, operations, process management, and customer service delivery working with Comcast Inc., medibuy.com and C.R. Bard Inc. During his Premier tenure, Brailo has successfully partnered with members, suppliers and staff to develop and design customized and scalable solutions to quickly meet evolving needs in a dynamic healthcare industry.
Prior to serving as senior vice president, Brailo was vice president of strategic accounts, providing leadership for the mid-Atlantic and Southeast field teams, including contract analysts and managers, region directors and region vice presidents. He led the strategic contract portfolio responsible for greater than 30 percent of Premier’s more than $56 billion in member purchasing volume and greater than 50 percent of member validated savings. Over the last several years, Brailo has been dedicated to managing field staff who serve Premier’s alliance members in the east charged with driving the integration of our supply chain, quality, safety and operational tools and staff to benefit the membership.
In February 2001, Brailo joined Premier Health Exchange, an earlier division of Premier prior to its formation, and has since been responsible for multiple teams and projects including e-commerce operations, the Premier Solution Center, field training and development, contract launch, development of the clinical and technical field specialist team, and the QUEST®Comparative Innovation Program. He also contributed to Premier’s 2006 award-winning Malcolm Baldrige National Quality Award application.
Brailo holds a bachelor’s degree from Kutztown University.

Patrick Brown is the VP/Chief Operating Officer of Methodist Mansfield Medical Center and oversees the daily operations of the 254 bed hospital that has over 1,200 employees and over 900 physicians. While at MMMC, Patrick has helped guide the organization to a Leapfrog A rating and a recently acquired 5 Star Quality rating through CMS. He is also involved in the local community by participating in the 2019/2020 class of Leadership Mansfield and now serves as a board member for the Mansfield ISD Foundation. Prior to joining Methodist Health System, Mr. Brown was with Texas Health Resources where he served as COO/Professional & Support Services Officer for Texas Health Allen. While at Texas Health Allen, Mr. Brown oversaw daily operations of several ancillary departments and was in charge of the business development of the cardiovascular and general surgery service lines. He also served on the system’s Heart and Vascular Committee and served on the Allen ISD District Improvement Planning Committee.
Prior to his time at Texas Health Resources, Patrick worked at Tenet Healthcare serving as the Chief Strategy Officer over multiple hospitals in Tenet’s Phoenix market. His responsibility included service line development, physician recruitment, and narrow network enhancements with the market’s accountable care organization, Arizona Care Network.
With nearly 15 years of progressive healthcare leadership experience in operations, human resources, supply chain, and business development roles across Georgia, Texas and Arizona, Patrick is committed to servant leadership, service excellence, and always doing the right thing, at the right time for patients.
Patrick earned his bachelor’s degree in Business Management from Bethune-Cookman University in Daytona Beach, FL and an MBA degree from Mercer University in Macon, Georgia. He is also a Fellow in the American College of Healthcare Executives and Vice President for the DFW Chapter of the National Association of Health Service Executives.

Charlie Cobb is the Associate Vice President of Supply Chain Management and Chief Procurement Office for the University of Texas Southwestern Medical Center, one of the country’s leading academic medical centers, dedicated to medical education and training, research, and patient care.
Charlie is focused on creating an integrated Supply Chain Management infrastructure ensuring outstanding customer service and leveraging system-wide opportunities. As a leading Academic Medical Center, we must provide an uninterrupted flow of goods and services at best value by utilizing market leading technologies, performance metrics, optimized processes, and strategic partnerships.
Prior to joining UTSW, Mr. Cobb was the Director, Materials Management at the University of Arizona Health Network and spent 2.5 years helping rebuild their supply chain prior to the Banner Health acquisition. He also previously served as an Strategic Account Vice President for Cardinal Health, a Fortune 20 health care services company dedicated to improving the cost-effectiveness of health care. He joined Cardinal Health in 1999 where he spent 14 years holding positions of increasing responsibility including Region Director, Director of Logistics, Surgical Products Representative, and Operations Manager.
Prior to joining Cardinal Health, Mr. Cobb served in the U.S. Air Force where he also earned his Associates Degree in Logistics. He earned his Bachelor’s Degree in Information and Operations Management from Texas A&M University and completed his MBA from the University of Arizona. He also is a Certified Texas Procurement Manager (CTPM).
Charlie serves as a member of ACHE and AHRMM and actively participates in the local chapters. He and his wife, Shannon, have two children, Cael (16) and Brooke (14). In his leisure time, he enjoys playing golf, basketball, and spending time with his family and friends.

Kito Gary serves as Director, Supply Chain for Texas Health Resources, which is comprised of 14 acute-care hospitals serving the Dallas-Fort Worth metroplex. Prior to joint Texas Health, Kito was a Sourcing Executive for Vizient Inc., a Group Purchasing Organization that specializes in bolstering members’ supply chain initiatives. As a Sourcing Executive, he worked with strategic member accounts supply chain team to identify, implement and manage their businesses purchasing requirements. Prior to Vizient, his 10-year professional experience spans across industries, which includes Xerox, New York Life, Legatum Aviation, Northrop Grumman and Vought Aircraft Industries. Kito earned a Master of Business (Management) degree from Dallas Baptist University. He earned his BA in Sociology from Wake Forest University, where he competed as a scholarship-athlete on the football team. Kito lives in the Grand Prairie area; and is married to Stephanie Gary. They have two children, (Isaiah and Corinne). Kito and Stephanie are passionate about sports, education, travel, family and financial investments.

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General Membership Meeting - An Evening with Kirk A. Calhoun, MD, FACP
2020-12-03 19:00 - 20:15 | TX
A Special Evening with Dr. Kirk Calhoun

The East Texas ACHE Forum invites you to join us for our annual General Membership Meeting – with this year’s special guest speaker, Kirk A. Calhoun, MD, FACP, President at the University of Texas Health Science Center at Tyler and Chairman of the Board at UT Health East Texas, LLC.

Dr. Calhoun will be talking about the new medical school in Tyler, sharing his insights on how this school is going to be impacting healthcare in East Texas and how this will be impacting Tyler and the immediate region.
Date: Thursday, December 3, 2020
Time: 7-8:15pm
This virtual event will be held through Zoom
Space is limited, so tickets are available on a first-come/first-served basis.
A quote from our East Texas ACHE Forum President, John G. Self: “The decision to build a medical school in Tyler is one of the most significant developments in this community’s history. The impact on Tyler and northeast Texas will be transformative, economically, and in shaping the future of healthcare delivery in our region.
The launch of a medical school will have a significant economic impact on the city. The trickle-down effect on all aspects of the economy is substantial as faculty and support staff members arrive and attract a host of new ancillary companies that will support the medical school’s mission.”

Kirk A. Calhoun, MD, FACP
President
The University of Texas Health Science Center at Tyler
Chairman of the Board
UT Health East Texas, LLC
Dr. Calhoun earned a BS degree in Biology from the University of Illinois at Chicago and an MD degree from the University of Kansas School of Medicine. Following a residency in internal medicine at Northwestern University, he completed a fellowship in Clinical Nephrology, Hypertension, and Metabolism at the University of Chicago. Following a very successful career in private practice, Dr. Calhoun aggressively pursued his passion in academic medicine. After academic leadership positions at the University of Missouri Kansas City, he served 10 years at the UT Medical Branch at Galveston (UTMB) as an Associate Professor of Medicine and Corporate Medical Director of UTMB HealthCare Systems. He then became simultaneously the Senior Vice President at Parkland Hospital and the Associate Dean for Clinical Affairs at the UTSW Medical School.
In 2002, Dr. Calhoun became a Professor of Medicine and was chosen as President of The University of Texas Health Science Center at Tyler. He is currently a Board Member and Chair-Elect for the American Association of Medical Colleges Board of Directors. He is on the Executive Committee and is Immediate Past-Chair of the AAMC Council of Teaching Hospitals. Dr. Calhoun is the only individual to serve two terms as Chairman of America’s Essential Hospitals, formally the National Association of Public Hospitals. He served two terms on the DSHS Council (the Texas State Board of Health) and he currently serves on the Executive Committee of the Teaching Hospitals of Texas.
Dr. Calhoun is Chairman of the Board of UT Health East Texas Health System, created in March 2018. This newly formed health system owns and operates 10 hospitals, 50-plus clinics, emergency transport services, a home health agency, and other health related enterprises. UT System Board of Regents recently voted for the approval for the new UT Tyler School of Medicine, a recognition of the healthcare vision for East Texas by Dr. Calhoun. The UT System Board of Regents has announced Kirk Calhoun as the intended president of the combined UT institutions in Tyler occurring in early 2021. This consolidates the leadership of the UT presence in Tyler. Dr. Calhoun has received numerous awards for his work in healthcare, public health, higher education delivery, and community service.
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Beyond Burnout: Supporting Clinician Wellness Through the Pandemic
2021-02-10 12:00 - 13:00 | TX
We are excited to present the first in our new East Texas ACHE Forum program series, Brain Food: Lunch & Learn events – right in the middle of the day for your convenience.
Date: Wednesday, February 10
Time: 12-1:00pm
This virtual event will be held via Zoom.
Presented by: Andrea Ellis, MD
Chief Physician Wellness Officer
CHRISTUS Trinity Clinic
Even before COVID-19, burnout among clinicians and nurses has been a growing problem with far-reaching impacts on patient care, employee engagement and the bottom line. As a family physician and Chief Physician Wellness Officer for CHRISTUS Trinity Clinic, Dr. Ellis will share what support clinicians need most during the pandemic and what leaders and organizations can do to help create a culture of wellness and engagement.
Dr. Ellis is Board-Certified in Family medicine and has been working as a Family Physician at CHRISTUS Trinity Clinic since 2011, where she’s also been the Chief Physician Wellness Officer since 2020. She was honored with the clinic’s Excellence in Leadership Award in 2019, as well as the Patients’ Choice Award in both 2019 and 2020. Dr. Ellis is on the Tyler School of Medicine Steering Committee and is a physician volunteer at Bethesda Clinic. Her past presentations on Caregiver Burnout and Support have been timely and well-received. We are so glad to have her with us for this event to discuss what can be done to help replace caregiver burnout with caregiver wellness and engagement.

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COVID-19: What We Learned: Staffing/People Resources
2021-03-03 12:00 - 13:30 | TX
Approved for 1.5 ACHE Face-to-Face Credits

Emergency management requires precise identification and allocation of staff to align capabilities and capacity with the need to effectively deliver care for the community. The COVID-19 outbreak caused a substantial shift in the availability of staff and resources, and the accessibility of timely delivery of care. In response to the evolving needs, organizations have shifted staff in a variety of ways to ensure they were able to effectively screen, triage and care for patients. This panel will provide strategies and tactics of how their organizations adjusted their staffing structure to ensure that the most appropriate level of care is delivered during a medical surge such as the COVID-19.

Date: Wednesday, March 3
Time: 12-1:30pm
Moderator: Jim Wiederhold

President and Founder
Wiederhold & Associates
Panelists:
Gia Milo-Slagle
Director of Product Management and Development
HealthStream
Ajith Pai, PharmD, FACHE
President
Texas Health Harris Methodist Hospital Cleburne
Shawn Salter
Chief Administrative Officer
CHRISTUS EMS & Flight For Life
Shelly Welch, MBA, BSN, RN, NEA-BC
Chief Nursing Officer
CHRISTUS Mother Frances Hospital-Tyler, CHRISTUS Louis and Peaches Owens Heart Hospital, & CHRISTUS Mother Frances Hospital-South Tyler
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Speakers Bios:

As a 30-year veteran in Healthcare Technology, Gia Milo-Slagle has held numerous positions during her tenure with HealthStream, formerly at McKesson and most recently, as part of the acquisition into HealthStream, all specializing in Workforce Productivity Management and Staffing Optimization.
As the Director of Product Management and Development within the Capacity suite, she leads the design, development and research efforts for our market leading ANSOS ™ Staff Scheduling and ANSOS Time and Attendance solutions.
With over 300+ facilities within the U.S., Canada and Australia/New Zealand, our development is highly customer-driven, with the sole focus on clinical relevance.
Gia chairs the Customer Steering Committee and manages the Reference Program for the Workforce teams and participates in Customer-led events, User Groups and Forums.
Gia has her Bachelors’ Degree in Business Management from California Coast University. Most recently, Gia served on the ANA vendor panel with a focus on Acuity and Workforce Optimization.
Prior to her career in the Healthcare sector, Gia held previous positions in Technology, beginning in 1986 with Digital Equipment/HP and IBM in their Business Office Information Systems (BOIS) Division, within Market Development and Sales Training.

Ajith Pai, PharmD, FACHE, has served as President of Texas Health Harris Methodist Hospital Cleburne since 2018.
In the role of president, Ajith oversees day to day operations, works to advance physician engagement and promote effective employee, governance, and community relations. Ajith is responsible for ensuring the achievement of the hospital’s goals for patient safety, clinical and non-clinical quality, operational performance and patient, physician, and employee engagement.
In Washington Monthly’s 2020 inaugural list of Top 20 Best Hospitals for America, Texas Health Cleburne ranked #18 based on patient outcomes, civic leadership, and value of care. Texas Health Cleburne is part of the non-profit health system Texas Health Resources (THR) based in North Texas and is annually recognized as a national leader for engagement and workplace culture. THR ranked #1 nationally in Fortune magazine’s Great Place to Work list for Health Care & Biopharma in 2018, 2019, and 2020.
Ajith began his career with Texas Health Resources, at Texas Health Harris Methodist Hospital HEB in 1999 as a certified pharmacy technician. In 2011, he became the director of Pharmacy at Texas Health Presbyterian Hospital Kaufman where he oversaw the day to day operations and championed safe, quality-driven care through the implementation of best practices and improved clinical monitoring. In 2014, his leadership continued as he served as the professional and support services officer, administratively overseeing the non-nursing departments and working closely within the Texas Health Kaufman executive leadership team to meet system and entity goals.
Ajith received his Doctorate of Pharmacy (PharmD) from Texas Tech School of Pharmacy and a Master’s degree in Business Administration from the University of Texas at Dallas. Additionally, he is a Fellow of the American College of Healthcare Executives (FACHE).
Ajith enjoys spending time with his family which includes his wife of 13 years, Myriam, their five-year-old daughter, Elyse, and their recently welcomed son Nikhil. He’s also an avid runner and has participated in more than 15 marathons throughout the country and remains involved in the community through memberships on various committees. Ajith is a member of the Texas Health Huguley Community Board, Texas Health Surgery Center Cleburne Board of Managers, Texas Health Supply Chain Services Board, and is a past Director of the City of Cleburne Chamber of Commerce. Additionally, Ajith is proud to serve as the 2020 chairperson of the ACHE Asian Healthcare Leaders Forum, is the current Chair of the ACHE North Texas chapter Advancement Committee, is an inaugural member of the UNTHSC MHA Executives in Residence initiative, is a 2019 Texas Hospital Association (THA) Leadership Fellow graduate, a THA HOSPAC Board member, and is a past graduate of Leadership North Texas.

Shawn Salter is currently the Chief Administrative Officer of CHRISTUS EMS & Flight For Life, a 501(c)3 charitable organization which serves the emergency healthcare and transportation needs of citizens and hospitals throughout northeast Texas. Mr. Salter has more than 35-years of healthcare experience as a Paramedic and Registered Nurse having previously served as a clinician with both rural and urban EMS systems, Surgical ICU Nurse and as a critical-care Flight Nurse. As an administrator, he has held the positions of EMS Executive Director of Llano County EMS, Chief Operating Officer and, later, CEO of San Antonio AirLIFE, and as Regional Vice-President with Air Methods Corporation. Shawn previously served two-terms as the Region IV Director with the Association of Air Medical Services (AAMS) where he served on their Executive Committee and as Chair of the Standards Committee. Shawn has been an active participant in local, regional, state and national organizations to improve the safety and delivery of emergency care during transport. He currently serves as the President of the Texas Association of Air Medical Services (TAAMS) and as an appointee of Texas Governor Greg Abbott on his Governor’s EMS & Trauma Advisory Council. Shawn is a native Texan and is married to his beautiful wife, Tiffany, and they are the proud parents of one daughter named Abigail.

Shelly Welch, MBA, BSN, RN, NEA-BC is the Chief Nursing Officer for CHRISTUS Mother Frances Hospital-Tyler, CHRISTUS Louis and Peaches Owens Heart Hospital, and CHRISTUS Mother Frances Hospital-South Tyler.
She has over 25 years of leadership and nursing experience with her prior position as Chief Clinical Officer of North Oaks Health System and Chief Nursing Officer at CHRISTUS St. Patrick Hospital. She has responsibility for nursing and clinical services, patient experience, professional development and accreditation across the health system for both acute and outpatient service areas.
Shelly received her Bachelor of Science in Nursing Degree from McNeese State University in Lake Charles, Louisiana. She received her Master’s Degree in Business Administration from Regis University in Denver, Colorado. She also holds a Nurse Executive Advanced-Board Certification.

Jim Wiederhold is the President and Founder of Wiederhold & Associates.
For the past 27 years, Jim has assisted over 1,800 Vice President, Senior Vice President and C-level executives to successfully transition to the next level with enhanced skills and behaviors. Working with so many executives over this span of years has afforded Jim the unique insight into how the industry has evolved and changed and how executives need to adapt in order to continue their success. That experience, coupled with his experience in a broad spectrum of industries, including banking, insurance, healthcare, retail and manufacturing, has helped Jim build a successful company.
Jim and his team of dedicated professionals provide customized programs designed with each client’s particular needs in mind. From career coaching, onboarding, network expansion, external and internal transition to Emotional Intelligence and Executive Coaching, with an emphasis on a partnership approach. The focus of Jim’s programs is to achieve balance between business and personal goals/desires as well as share honest and constructive feedback that so many leaders want but aren’t getting.
Jim has a B.A. in Economics from Colby College in Waterville, Maine and has done graduate work at Adelphia University. He has authored numerous articles on transition and is certified in the Hogan assessment as well as The Leadership Profile 360. Outside of work, Jim enjoys his family, staying and living healthy, and constantly learning on a personal and professional level. Jim believes that successful people are all in some level of transition leading to transformation all the time.

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Practical Strategies to Encourage Diverse Work Environments, Jim Hughes, Vice President of Org Development – Ardent Health Services
2021-04-14 12:00 - 13:00 | TX
Please join us for the next in our new East Texas ACHE Forum program series, Brain Food: Lunch & Learn events – right in the middle of the day for your convenience.

This virtual event will be held via Zoom. Feel free to grab a lunch and join us for this special program, Practical Strategies to Encourage a Diverse Work Environment, with our guest speaker, Jim Hughes, Vice President of Organizational Development – Ardent Health Services.

Jim Hughes began his career in Organizational Development in 2000 and is currently the Vice President of Organizational Development for Ardent Health Services. Ardent operates 30 hospitals and numerous medical offices, with 4395 licensed beds across six states, and employs approximately 26,000 people, including about 1,150 providers with a total combined annual revenue of approximately 4.2B.
Before joining Ardent in 2008, Jim was an Independent Training and Performance Consultant. Jim has held many leadership roles in professional organizations throughout his career, including President of the NM Chapter of International Society of Performance Improvement, President of the NM Chapter of American Society for Training and Development, Board Member of the Albuquerque Quality Network, and External Advisor to the University of New Mexico Organizational Learning and Instructional Technologies degree program.
Jim earned his Bachelor of Arts in Education from Thiel College in Greenville, PA, and his Masters of Business Administration from the University of Phoenix in Albuquerque, NM. Jim holds numerous certifications related to Learning and Organizational Development, including Ken Blanchard’s Situational Leadership II, Fierce Conversations, Main Event Management – ModelNetics, The ROI Institute, HumanEx Ventures Selection Processes, and The Birkman Method.
Jim currently serves as an Executive Sponsor for the Ardent Diversity & Inclusion Council and Women @ Ardent program. Jim leads with a Heart-Mind approach and prides himself on building and maintaining strong, trusting relationships with his stakeholders. Jim’s current work portfolio includes Performance Management, Employee Engagement, Leadership Development, Diversity & Inclusion, and Service Excellence”.
Jim resides in Franklin, TN, with his wife of 20 years.

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Multi-Chapter Panel #1 – Diversity, Equity & Inclusion
2021-05-13 10:30 - 12:00 | TX
Join the ACHE East Texas, North Texas and Texas Midwest chapters for another in our special multi-chapter panels.

The communities for which healthcare organizations operate are rapidly diversifying. Not only do they provide care for a diverse community of patients and families, but their workforce is also changing, and at times does not reflect the patient community. This diversity is exhibited in a number of ways, including ethnicity, race, religion, socioeconomic status, language, age, sexual orientation/gender identity, and physical ability.

The business implications and imperatives healthcare organizations face concerning diversity, equity, and inclusion are immense. Diverse communities often require different care needs, improved quality, new or modified operational processes and services, and strategic planning for a varied patient demographic. The continuum of care will need to be considered to best meet the needs of these communities.
It is incumbent on healthcare organizations and their leaders to both understand and embrace the needs of diverse populations. Leader’s abilities to respond to the needs and preferences of a broader customer base will be critical to their financial and operational success.

This program has been approved for 1.5 ACHE Face-to-Face credits.

Our Presenters:
Crissy Flake
Regional Quality Improvement & Compliance Manager
WelbeHealth, LLC
Aimee Greeter, MPH, FACHE
Senior Vice President
Coker Group
Alan K. Nevel
SVP & Chief Diversity & Human Resources Officer
The MetroHealth System
Kenneth Rates
Podcast Host, So You Want To Be A Healthcare Executive?
Ambulatory Care
Michigan Medicine and the University of Detroit Mercy
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Speakers’ Bios:
Crissy Flake is an accomplished healthcare administrator with over 25 years of experience. Crissy has sought to improve healthcare delivery systems by applying real-world experiences and a variety of professional lenses. Crissy has focused her passion and energy on quality and process improvement projects within several organizations and is the Regional Quality Improvement and Compliance Manager for WelbeHealth, LLC. Crissy continues to champion healthcare systems adopting the National Association of Healthcare Quality knowledge domains, developing a “just Culture” philosophy to error reporting, and implanting the Agile methodology framework.
Crissy is currently pursuing her Doctor of Health Administration at Northcentral University. Crissy co-authored the paper “impact of cost in delay/deferral of care: A systematic literature review,” which was accepted for presentation at the 2020 Business and Health Administration Association annual conference and later accepted for publication in the journal of Applied Economics and Business. Crissy is also certified as Professional Project Manager, an Agile Project Manager, and a Professional in Healthcare Quality.
Crissy lives on a ranch with her husband, children, and extended family. Crissy is an avid endurance walker, needle arts enthusiast, paper quiller, and world traveler. Crissy volunteers with several organizations and is an active leader with her local 4-H program. When Crissy is not working, volunteering, or studying, she can be found in the company of her basset hounds or her goats.

Aimee Greeter is a senior vice president at Coker Group with specialized expertise in business strategy, mergers and acquisitions, transaction advisory, physician alignment, accountable care responsiveness, hospital service line development, clinical integration initiatives, strategic plan development, executive compensation, employee compensation, crisis communications, operational efficiency, and financial management. Ms. Greeter works with non-profit and for-profit hospitals and health systems of all sizes and larger single and multi-specialty physician practices to achieve their strategic and tactical goals.
Additionally, Ms. Greeter manages the firm’s delivery of alignment and transaction services. The team works with some of the largest and most prestigious health systems in the U.S., as well as independent community hospitals, academic medical centers, ambulatory surgery centers, critical access hospitals, outpatient facilities and medical practices in all 50 states on their business initiatives. Specifically, Ms. Greeter and her colleagues spend time with healthcare organizations in the provider space on their buyside acquisitions, divestiture of assets, strategic partnerships and related transactions.
Ms. Greeter is a popular program speaker and is frequently engaged by highly respected organizations across the nation to speak to health systems, medical groups, legal associations and other healthcare constituents. She has also authored numerous articles and books on topics such as hospital-physician alignment, clinician engagement, practice mergers, professional service agreements (PSAs), and executive leadership.

Alan K. Nevel was named Senior Vice President, Chief Diversity and Human Resources Officer for The MetroHealth System in June 2018.
In this integrated leadership role, Nevel is responsible for driving the human resources strategy to attract, retain and motivate a highly engaged workforce to implement MetroHealth’s mission while leading diversity, inclusion, cultural competency and work-life strategies to empower employees.
Nevel most recently served as Vice President, Global Diversity and Inclusion for Thermo Fisher Scientific, a Massachusetts-based global life sciences solutions, specialty diagnostics and laboratory equipment company, which he joined in 2012. Previous experience includes leading diversity and inclusion, HR strategy delivery, talent development and organizational change management during his eight years with fashion retailer L Brands. Additional experience includes working at Anderson Consulting/Accenture and the Sherwin Williams Company.
Nevel earned a Master’s in Business Administration from Case Western Reserve University’s Weatherhead School of Management and a Bachelor of Arts in Liberal Studies from Cleveland State University.

Kenneth Rates is the Host of the podcast So You Want To Be A Healthcare Executive? His mission is to share the stories of highly successful executives in the hopes of striving you to achieve more in your career. He works in Ambulatory Care, currently holding positions at both Michigan Medicine and the University of Detroit Mercy. He is the current President-Elect for the Michigan Medical Group Management Association. Ken is a recipient of the American College of Healthcare Executives Early Careerist’s Regent Award in 2019.

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Multi-Chapter Panel #2 - Crisis Management: Strategies to Effectively Manage a Healthcare Org.
2021-05-13 12:30 - 14:00 | TX
Join the ACHE East Texas, North Texas and Texas Midwest chapters for another in our special multi-chapter panels.

Preparing for an unplanned or unexpected event, such as a natural disaster, pandemic, civil disturbances, medical error or labor disputes (e.g., union labor) causes physical, psychological and emotional stresses that can overwhelm employees, medical staff, patients and communities. In the event of a crisis, the quality and efficiency of care delivery may be challenged and typically takes a toll on every part of the organization. Lack of the unknown or uncertainty is also a challenge that healthcare leaders face in the time of crisis. Healthcare leaders need to understand ways to prepare their organization for unforeseen circumstances, which includes developing a communication plan, managing organizational resources, such as medical supplies, levels of patient care and leveraging local and state resources and funding.

This panel discussion will provide insight and perspectives on ways to manage an unforeseen crisis within the healthcare organization and its community. It will include how healthcare leaders can better prepare and respond to a community or healthcare crisis, or health surge event or unanticipated response.
This program has been approved for 1.5 ACHE Face-to-Face credits.

Our Panelists:
Angela Beaudry
Vice President, Human Resources Operations
Ardent Health Services
Mary LaFrancois, SPHR, SHRM-CP, ACC
Division VP Human Resources
UT Health East Texas
Lisa Reynolds, Ph D, SPHR (Moderator)
Vice President
Change Management
CHRISTUS Health
Roberta Solo Rio, JD.
VP, Chief Human Resource Officer
Midland Health
Debbie Splinter, FACHE, MBA, CHHR, SHRM-SCP, SPHR
Human Resources Director
Baylor Scott and White
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Speakers’ Bios:

Angela Beaudry is an Experienced Human Capital Strategist with over 20 years of multi-industry experience. She has a proven track record in supporting culture realignment, talent management, total rewards strategies, and operational excellence design and execution.
Angela has also demonstrated leadership in cost containment and risk avoidance strategies resulting in substantial savings supporting overall financial health. She has a strong background in employment law and labor relations, resulting in a high win rate for all EEOC charges, lawsuits, and arbitrations.

As an accomplished human resources executive, Mary LaFrancois has dedicated her career to ensuring leading health care organizations achieve top performance.
Her expertise in executing organizational policies, driving change, generating multimillion-dollar cost savings, and attracting, retaining, and leveraging human capital is extensive. Mary has excelled in executing HR strategies that align with the organization’s business objectives and is recognized for her expertise in developing business and people strategies and driving critical initiatives aligned with the organization’s core values.
Mary has spent the past 20 years leading HR teams in academic healthcare, faith-based healthcare and now is part of UT Health East Texas, a for-profit family.

Lisa Reynolds has been with CHRISTUS Health for over 20 years and is the Vice President of Change Management. Lisa leads the people side of organizational change and transformation, making sure there is a focus not only on the change process, but also on how people can engage with the change. Through creating awareness, involving those affected and offering support, change management can ensure CHRISTUS models its core values while implementing change. Prior to this role, Lisa was the Vice President of Talent Management and held previous roles in organizational development, patient experience and risk management.
Lisa has a Bachelor’s Degree in Management from Regis University, an MBA with a healthcare emphasis from Louisiana State University, and a Doctorate of Philosophy in Leadership Studies from Our Lady of the Lake University in San Antonio. Lisa is an Associate Certified Coach through the International Coach Federation, Certified Change Practitioner through Prosci, and holds several behavioral assessment certifications.
Lisa’s passion is being a development chemist who serves as a catalyst that assists others in discovering and unleashing their talents to discover their full potential. Lisa believes everyone has the power to manifest a positive emotional state and create his or her destiny.
Lisa also enjoys running, dark chocolate, volunteering for Back On My Feet, and laughing with colleagues, friends, and loved ones.

Since 2014, Roberta Solo Rio has served as Vice President, Chief Human Resource Officer for Midland Health. Midland Health is comprised of Midland Memorial Hospital, several affiliated physician practices, including practices in cardiology, orthopedics, family practice, and a hospitalist group. In addition to the traditional human resource functions, Roberta is focused on continuous improvement and enhanced efficiency and consistency across the health system. Most recently, this includes a current project to implement a new human capital management/payroll/timekeeping and applicant tracking system intended to support the system for years to come.
Before coming to Midland Memorial, Roberta held several human resource leadership positions in healthcare and manufacturing. Her human resource background includes benefits, compensation, employee relations, HRIS, performance management, and talent acquisition. Roberta holds a Bachelor of Science degree in Education from Northern Michigan University and a Juris Doctorate degree from South Texas College of Law Houston.
In her spare time, Roberta enjoys her three Shetland sheepdogs and riding her bike.

Debbie Splinter has served as the CHRO/Human Resource Director for Baylor Scott & White Texas Spine & Joint Hospital in Tyler, Texas for the past 12 years. She has her Bachelor’s in Business Administration and her Master’s degree in Human Resources. Debbie has over 28 years of HR experience in Healthcare. She is responsible for the administration of recruitment/retention strategies, benefits, compensation, payroll, training, legal and regulatory compliance. Her primary focus is to provide support and guidance to management in employee relations and leadership development. Debbie prides herself on the family culture, low turnover, and high employee engagement BSWTSJH has accomplished.
In addition to serving as the President for the Texas Society of Healthcare Human Resources and Education, Debbie is the Treasurer and Chair for the Governance Committee with the East Texas American College of Healthcare Executives. She serves on the Membership Committee for ASHHRA. Debbie is a Fellow with the American College of Healthcare Executives, FACHE, and has obtained the following certifications: Senior Certified Professional by SHRM (SHRM-SCP), Senior Professional in Human Resources (SPHR), and the Certified in Healthcare Human Resources (CHHR) by the American Hospital Association. Debbie is a Fellow with the Texas Hospital Association and a graduate of Leadership Tyler. Locally she is a Court Appointed Special Advocate (CASA), volunteers for the Smith County Animal Shelter, and mentors’ young professionals in Human Resources. Debbie has been married for 34 years to Travis and they have 2 adult sons.

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Multi-Chapter Panel #3 – Key State Health Legislative Issues Facing Leaders and Potential Responses
2021-05-20 10:30 - 12:00 | TX
Join the ACHE East Texas, North Texas and Texas Midwest chapters for another in our special multi-chapter panels.

Numerous public policy and legislative issues around healthcare delivery and public health affect healthcare organizations and demand involvement of their leaders to respond and adjust organizational policies and procedures. These issues often relate to improving population health, access and coverage through Medicaid and other programs, improving value, addressing consumer issues and workforce shortages, and more. Learning these issues and being involved in policy and organizational responses is important for healthcare leaders, regardless of how directly they may be involved.

This program has been approved for 1.5 ACHE Face-to-Face credits.

Our Presenters:
Steve Love
President and Chief Executive Officer
Dallas-Fort Worth Hospital Council
Matt Richardson, FACHE, DrPH, MPH (Moderator)
Director of Public Health
Denton County
Ted Shaw
Texas Hospital Association
President & Chief Executive Officer
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Speakers’ Bios:

Mr. Steve Love is currently President and Chief Executive Officer of the Dallas-Fort Worth Hospital Council which promotes collaboration, cooperation and advocacy on behalf of its 90 member hospitals. The Hospital Council also has approximately 100 Associate Members (business and industry), including prominent accounting, legal and consulting firms. The primary mission is to promote patient safety, quality healthcare and coordination in the delivery of healthcare within the North Texas market. He served as 2015 Chair for the Conference of Metropolitan and Regional Hospitals Association in the United States. He also previously served on the Children at Risk Board for North Texas. He serves on the Southwest Region Board for the American Heart Association; Southwest Transplant Alliance; Cure Glaucoma Foundation Advisory Board; North Texas Eye Research Institute; the Metropolitan YMCA Board of Directors and the Board of Directors of Prism Health North Texas and Mothers Against Drunk Driving Dallas. Mr. Love has worked in healthcare management for over 40 years. He has demonstrated leadership in tax exempt, investor-owned, specialty and private hospitals in operations, finance and corporate governance. Prior to joining the Dallas-Fort Worth Hospital Council, Mr. Love was Senior Vice President and Chief Financial Officer of a Fortune 500 healthcare company that owned over 50 hospitals and managed approximately 200 facilities in the United States.

Dr. Matt Richardson was appointed as the Director of Public Health for Denton County in the summer of 2014. Dr. Richardson previously served as Director with the City of Amarillo and Potter/Randall Counties for 9 years. Dr. Richardson has authored peer-reviewed publications, testified to the Texas Legislature regarding public health issues and continues to advocate for public health practice and resources for Denton County and the state of Texas. He has a bachelor’s degree in Biology from Abilene Christian University and both Master’s and Doctoral degrees in Public Health from the University of North Texas. He is currently board certified and Fellow of the American College of Healthcare Executives. Dr. Richardson also serves as an accreditation site reviewer for public health programs in universities across the US. Matt lives in Argyle with his wife of 24 years and their two daughters.

Walter “Ted” Shaw joined the Texas Hospital Association as the organization’s fourth president and chief executive officer in February 2014. Shaw brings expertise forged from a 40-year career in health care leadership to his role as key strategist and spokesperson on behalf of more than 450 THA member hospitals and health systems. As president and CEO of the largest state hospital association in Texas, Shaw is responsible for leading the industry in its advocacy work and positioning Texas hospitals to achieve their missions of delivering the highest quality health care to all Texans.
Prior to joining THA, Shaw served as interim executive vice president and chief financial officer for Parkland Health and Hospital System in Dallas, where he led the development of the Medicaid Transformation Waiver in North Texas and the construction of an 864-bed replacement hospital. From 2004-2011, he was a partner with the Dallas-based Financial Resource Group LLC, a health care consulting firm where he specialized in interim operational turnarounds with facilities across the U.S. Prior to joining FRG, Shaw was president of the health care consulting firm W.T. Shaw Company from 1998-2003.
His legacy for leading impressive turnarounds includes assignments at Jackson Memorial Hospital in Miami, the third largest public health system in the U.S.; East Jefferson General Hospital in Metairie, La., both before and after Hurricane Katrina; Fletcher Allen Health Care in Vermont; and Maricopa Integrated Healthcare System in Phoenix. In addition, he has a strong background in health care technology and insurance, having served as chief operating officer of Health2Health.com, an Internet-based HIPAA solutions company; and with Dallas-based CareSystems Corporation, a workers’ compensation technology support firm.
He began his career with Ernst & Young in San Antonio, Cleveland and Dallas, achieving the role of partner with responsibility for the Southwest Region Healthcare Practice from 1973-1992. Shaw holds a bachelor’s degree in business administration in accounting from The University of Texas at Austin, and is a certified public accountant and a fellow in the Healthcare Financial Management Association.

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Multi-Chapter Panel #4 – Disruptive Innovation in Healthcare Delivery
2021-05-20 12:30 - 14:00 | TX
Join the ACHE East Texas, North Texas and Texas Midwest chapters for another in our special multi-chapter panels.

Disruptive innovation, a term coined by Harvard professor Clayton M. Christensen, is a transformative business model that leverages technology to help focus on making products and services more accessible and affordable. In healthcare delivery, disruptive innovations have the potential to decrease costs while improving both the quality and accessibility of care. Disruptive innovations enable new applications and changes in behaviors. The current thinking with many innovators is a belief that a host of disruptive innovations would have wide implications for payers by shifting payment models to reward precision diagnostic tests and abilities of providers. Several current disruptive innovations like retail clinics, telemedicine, medical tourism, and point-of-care medical payments are making a major difference in how health care is delivered. This panel will focus on the role of innovation in the medical marketplace and examples of disruptive innovations that will change lives in health care.

This program has been approved for 1.5 ACHE Face-to-Face credits.

Our Presenters:
Tamara Perry, BA-SLP, MA-IOC
Sr. Director Operations
Virtual Health and Innovation
Children’s Medical Center
Andrew Thorby
Chief Executive Officer
Care Continuity
Paula Turicchi, MHA,FACHE (Moderator)
Chief Strategy Officer
Parkland Community Health Plan
Dr. Leslie Wainwright
Chief Funding and Innovation Officer
Parkland Center for Clinical Innovation
Dr. Hubert Zajicek, MD, MBA
Co-Founder, Partner and CEO
Health Wildcatters
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Speakers’ Bios:

Tamara Perry is the Senior Director of Virtual Health and Innovation at Children’s Health System of Texas. Tamara has over 20 years’ experience in communication, corporate training and organization strategy. Currently she serves as a national and international expert in the field of telemedicine; sharing her knowledge of telemedicine implementation, expansion and sustainability as a speaker at the American Telemedicine Association (ATA) international conferences, Becker’s Hospital Review, American Pediatric Association and other virtual health technology and innovation conferences yearly. She is currently the Chair of the American Telemedicine Association Pediatric Special Interest Group. Her work has been featured in the Hospitals & Health Networks’ Most Wired issues, NRHA Rural Roads magazine, D Magazine Excellence in Healthcare and other national publications. Her recent work includes leading the deployment of virtual health care solutions including countries largest school-based telehealth program, the Children’s Health Virtual Visit direct to consumer app and virtual visit kiosks in locations across the DFW area. She has a bachelor’s degree in Speech Language Pathology and Master’s in Interpersonal and Organization Communication.

Andrew Thorby has over thirty years of experience in technology-driven business disruption. A native of Australia, his early career was spent in the systems integration industry applying value chain re-engineering principles to Fortune 1000 firms in the telecommunications, financial services, and energy sectors. He first entered the healthcare industry in 2004 with the application of zero-defect manufacturing principles to the revenue cycle. It was here that he began to understand and address the “islands of information” dilemma that plagued healthcare and resulted in an overall lack of process integrity along the patient journey.
Andrew founded Care Continuity with the goal of improving the disconnected and confusing care delivery experience that patients and their families too often encounter during a serious illness or injury. Andrew’s prior experience in technology driven business disruption helped him realize that the disconnect lay with an incentive model which only paid for services rendered at the point of care and the patient journey which often spanned multiple providers and multiple places of service. Too often it was left to the patients and to individual providers to try and connect the dots. In other words, healthcare delivery networks were networks in name only.
As founder and CEO, Andrew has led Care Continuity’s evolution through three software platforms (with over 200 releases on the current platform), from a focus on technology to a focus on results and the patient experience, and from impacting the experience of a handful of patients each month to impacting thousands. During this time, healthcare has gone through a sea change in the core incentive model with value-based care and population risk raising the stakes to the point that operational integrity within care delivery networks has gone from a nice to have to a must have.
As CEO, Andrew is primarily responsible for setting the firms vision, supporting the Care Continuity team, and partnering with clients to ensure that the firm is accelerating its go-to-market strategies and providing its patients and clinicians with the proactive support they need.

Paula Turicchi is the Chief Strategy Officer at Parkland Community Health Plan in Dallas, Texas. The health plan serves more than 185,000 members in Medicaid’s STAR, CHIP, and CHIP Perinatal programs through a network of more than 3,000 providers and 25 facilities located in 7 counties in the Dallas service delivery area.
Previously, Paula served as the Vice President of Hospital Operations and Administrator of Women and Infant’s Specialty Health (WISH) at Parkland Health & Hospital System. She was instrumental in the design and construction of the New Parkland Hospital facility and the Moody Center for Breast Health. Paula played a key role in completing the System Improvement Agreement (SIA) and Corporate Integrity Agreement (CIA) from 2013 to 2018. In addition, she chaired the Women’s Health Advisory Committee of Texas which was created by Texas’ 84th Legislature to advise the Health & Human Services Commission on consolidation of women’s health programs.
Paula was a 2018 Texas Hospital Association Leadership Fellow. She is board certified in Healthcare Administration and holds a Master’s degree in Healthcare Administration from Trinity University and Bachelor’s degree in Business Administration from the University of Arkansas in Fayetteville.

Dr. Leslie Wainwright joined the Parkland Center for Clinical Innovation [PCCI], as their Chief Funding and Innovation Officer in March 2019. Prior to this role, she oversaw RTI International’s Innovation Advisors health practice where she worked with health systems and technology developers to guide the development and adoption of impactful healthcare innovations. She has also served in executive roles at Sg2, AVIA and Business Models Inc., a Dutch-based innovation consultancy.
She is passionate about entrepreneurship and innovation, and has experience that spans academic research, pharma/biotechnology and healthcare delivery. Leslie has worked with executive teams from multi-national organizations and startups alike to design growth strategies, create alternative business models and evaluate emerging clinical and care delivery technologies. Additionally, she has spent several years addressing innovation and how healthcare organizations build their own sustainable innovation competencies. Leslie is a frequent speaker and facilitator on the future of healthcare, enabling technologies, disruptive innovation and emerging business models, both domestically and abroad.
Leslie received her PhD in microbiology at Northwestern University, completed postdoctoral research training at the University of Maryland’s Center for Vaccine Development and received a B.A. in Biology from DePauw University. She serves as a clinical advisor on the Board of Start-up tech companies and has served as faculty teaching strategy and innovation at Lake Forest Graduate School of Management. Additionally, Leslie is passionate about STEM education and is in the Women’s Board of the Field Museum in Chicago, working with the museum to expand opportunities for girls in science.

Hubert Zajicek is co-founder, partner and CEO of Health Wildcatters, a top-ranked seed stage healthcare fund and accelerator in Dallas, TX. Health Wildcatters provides mentorship, capital and guidance to up to 12 healthcare related startups during an intensive 3 month program, annually. The fund has invested in 77 healthcare startups, which have attracted over $200M in capital in about 7 years. Over the past 10 years he has reviewed, evaluated, mentored and advised thousands of startup companies.
In March of 2020, Dr. Zajicek started the Health Hacking Crisis Network (HHCN), a non-profit organization that engages in bringing together a rapid reaction force to deal with acute problems arising in healthcare due to COVID-19. The organization has over 500 volunteer members and has supported the creation of a variety of initiatives that had a big impact on the North Texas region and beyond.
Prior to forming Health Wildcatters and HHCN he was managing director of medical technology at NTEC (North Texas Enterprise Center for Medical Technology – www.ntec-inc.org). He oversaw the construction of NTEC’s state-of-the-art 50,000 SF building and managed the facility including its roughly 10,000 SF lab space. During his tenure he created MedVentures, the Southwest’s largest medical technology investment conference, whose presenting companies raised a combined $274M in funding.
Hubert has over ten years of experience in the life sciences. Before joining NTEC, Hubert was on faculty at UT Southwestern Medical Center where he was an NIH-funded Principal Investigator and co-investigator of research grants totaling more than $1M from various grant agencies. His areas of research included Nephrology and Cell Biology with a focus on membrane transport and membrane composition. His interests extend into biophysics, fluorescence and imaging techniques. He authored and co-authored over 15 scientific articles, more than 30 presentations at national and international meetings and 2 book-chapters.
Hubert received his Doctorate in Medicine (M.D.) from the University of Vienna, School of Medicine (1996), and his Master of Business Administration (M.B.A.) from the Cox School of Business at Southern Methodist University in 2006 (Beta-Gamma-Sigma). He is a fellow of the American Society of Nephrology (F.A.S.N.)

He is an active speaker, panelist and thought leader on healthcare startups, digital health, entrepreneurship and funding topics. . He lives in Dallas, with his wife, Beth McNally Zajicek, MD and two daughters.

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Brainfood: Lunch & Learn - Career Coaching and Branding
2021-06-16 12:00 - 13:00 | TX
Join us for an informative Lunch-and-Learn session June 16th on Career Coaching and Branding. John Self will provide pointers on taking your career to the next level with valuable insights from his experience.

Mr. Self is Founder and President and Managing Partner of JohnGSelf + Partners, Inc. He directs the firm’s career transition practice and advises a select group of healthcare clients on executive talent acquisition.
For more than 20 years he has advised a wide range of senior leaders and executives on career management issues, from job transitions to crisis career management events. He is a nationally recognized thought leader on the subject of interviewing skills. He is a member and a faculty member for the American College of Healthcare Executives (ACHE) annual Congress where he teaches the highly rated rate course on interviewing skills for senior executives.
In executive search Mr. Self has led many high-profile engagements that have delivered exceptional results for his clients. He is recognized for his keen insights in candidate screening and selection and his ability to quickly master the needs and organizational culture of his clients.

Please join us for this outstanding Brainfood: Lunch & Learn session!

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East Texas ACHE Forum Brainfood: Lunch & Learn Networking Opportunity
2021-07-14 12:00 - 13:00 | TX
The East Texas ACHE chapter is pleased to offer our next Brainfood: Lunch and Learn event, free of charge.

All are welcome! Special invites are being sent to the East Texas chapter membership, as well as the students and alumni of the University of Texas at Tyler Soules College of Business and LeTourneau University Masters of Healthcare Administration Program. However, please note this event is not just for students – whether you are preparing to start your healthcare career or already well on your way, this event is for you! The first 30 minutes will be geared toward early careerists and the second half-hour for mid-careerists.
This will be a virtual event, Zoom details will be provided upon completion of your complimentary event registration.
This will be a grand opportunity for the participants to interact and network with the presenters and each other. All attendees are asked to come to the meeting with a list of questions for our executives.

Register Here

Our panelists for this event include:

Monaliza Gaw, DNP, MPA, MSN, RN, NEA-BC, FACHE, CPHQ, LSSBB
Associate Chief Nursing Officer at CHRISTUS Trinity Mother Frances Health System
President, East Texas ACHE Forum

Elizabeth Mellon
Human Resources Director
CHRISTUS Health
East Texas ACHE Forum Membership Committee Chair

Chuk Ogobuiro, DNP, MBA, RN, PMH-BC, NEA-BC
Senior Manager for The Behavioral Health Services
UT Health East Texas
East Texas ACHE Forum Board Member

John Whittemore
Executive Director
East Texas ACHE Forum

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Maintaining Profitable and Sustainable Growth in Healthcare
2021-08-25 12:00 - 13:00 | TX
Join us for our next virtual East Texas ACHE Forum Brainfood: Lunch & Learn event, Maintaining Profitable and Sustainable Growth in Healthcare.

How do we maintain profitable and sustainable growth in health care? Our executive speakers will address a number of forces in play that are now having direct impacts on the industry including the expansion of virtual care and simultaneous challenges with broadband and the remote workforce. They will also explore the challenges presented by consumer-driven health, information management and cyber security.

Date: Wednesday, August 25
Time: 12-1pm
Our Presenters:
Mark S. Leitner, FACHE
Chief Executive Officer
Henderson Memorial Hospital, Henderson, Texas
Timothy J. Pugsley, MBA, FACHE, FCHIME, FHIMSS, CHCIO, CPHIMS
Chief Information Officer
Titus Regional Medical Center, Mount Pleasant, Texas
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Speakers Bios:

Mark Leitner has over 30 years of senior-level experience in hospitals ranging from smaller regional to larger tertiary facilities, in both not-for-profit and for-profit settings.
In 2005, assumed the Chief Executive Officer position for Henderson Memorial Hospital, Henderson, Texas, a rural, 96-bed, 501(c)3, independent hospital. In 2018, joined the UT Health East Texas system of hospitals as UT Health Henderson and assumed additional responsibility serving as Chief Executive Officer for UT Health Carthage as well.
Earned a BSBA (’84) from the University of Arizona and a MHA (’86) from Washington University School of Medicine’s Health Administration Program in St. Louis. Completed a post-graduate residency at Baylor University Medical Center in Dallas, Texas. A Fellow in the American College of Healthcare Executives.
Married Margaret in 1988. Two adult daughters, Sarah and Hannah.
Born and raised in Phoenix, Arizona.

Tim Pugsley joined Titus Regional Medical Center in 2015 and has twenty three years of experience in Information Technology with seventeen of those in Healthcare. His previous position was CIO at Nebraska Orthopaedic Hospital, a physician owned specialty hospital focused on the total care of the orthopaedic patient. Before being a member of the senior leadership team at NOH, Mr. Pugsley was Director of Corporate Technologies with Student Resources, a division of UICI, a leading provider of insurance with annual revenues exceeding 2.1 Billion dollars. Prior to UICI, Mr. Pugsley was Vice President of Information Technology and Client Services for i-Trax LLC, a national telehealth nurse triage and disease management provider. He also has extensive experience in system design, analytics, and operations management.
Mr. Pugsley earned both his Bachelor’s Degree in Information Systems and Master’s Degree in Business Administration from Bellevue University in Bellevue NE.
He is a Fellow with The American College of Healthcare Executives as well as holding certifications with College of Healthcare Information Management Executives (CHCIO, FCHIME) and Health Information Management Systems Society (CPHIMS).
Mr. Pugsley is married to his wife of nineteen years, Amanda Pugsley and they have three children, Jordan, Madelyn, and Emma. His hobbies are focused primarily on outdoor sports including golf, fishing, boating, and hunting.
Mr. Pugsley’s role at TRMC includes oversight for the corporate Digital Strategy and Development as well as Health Systems Support Services including Clinical Informatics, PACS/CPACS, Systems Management, Clinical Engineering, Information Systems, Laboratory, Pharmacy, and Program Management.
Titus Regional Medical Center is licensed as a 174-bed multi-specialty hospital with over $260 Million in Annual Revenues. The health system is located in Mount Pleasant, Texas and serves over 90,000 lives within 5 counties. TRMC is Joint Commission certified and is recognized as a premier Stroke Center in North East Texas.

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Leading a Culture of Safety: A Blueprint for Success
2021-09-16 09:00 - 10:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.

Lead & Reward a Just Culture & Establish Organizational Behavior Expectations

Medical errors are the third leading cause of death in the United States at 220,000 to 440,000 people dying each year from preventable errors according to the Centers of Disease Control and Prevention. Clinicians and hospital staff face a devastating impact as a result of being involved with a medical error especially in organizations without a support system in place. Moreover, only 64% of staff who responded to the 2016 Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture’s hospital comparative database felt that reported mistakes led to positive changes. To help healthcare leaders achieve total system safety across the continuum, ACHE, and the Institute for Healthcare Improvement/National Patient Safety Foundation Lucian Leape Institute developed a guide “Leading a Culture of Safety: A Blueprint for Success”. This Blueprint is designed to help leaders shape, create and sustain the type of organizational culture needed to ensure patient and workforce safety and inspire healthcare leaders on the journey to zero harm.

Timothy Harris
Chief Medical Officer
Texas Health Denton
Patty Kallal, MBA, CCSSBB, CMQ/OE (Moderator)
Safety Committee Chair to Board of Directors
Boys and Girls Club
Todd Roberts, FACHE
Vice President of Quality & Patient Safety
OU Health
Laura Weber, RN, BSN, MBA/HCM, CPHQ
Vice President Clinical Effectiveness & Patient Safety
Methodist Health System
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Speakers’ Bios:

Patty Kallal, MBA, CCSSBB, CMQ/OE has 20 years of experience in a hospital setting with 15+ years of process improvement and leadership experience. As of June 2021, she is the Program Director, Quality Strategic Initiatives with Texas Health Resources. For the seven years prior, she was Director, Operational Excellence at Texas Health Presbyterian Hospital Plano. During her tenure at Texas Health Plano, she was instrumental in creating the culture of continuous improvement through training and facilitation of several process improvement initiatives to improve performance of KPIs, including Reliable Care Blueprinting, Sepsis, patient satisfaction, and operational efficiency. In addition to her tenure at THP, Patty serves as the Safety Committee Chair on the Board of Directors for the Boys and Girls Club of Collin County.
Patty earned her Master’s in Business Administration (MBA) from Southern Illinois University in Edwardsville. She also holds certifications as a Six Sigma Black Belt and Manager of Quality/Organizational Excellence through the American Society for Quality. In addition, she is certified as an Advanced Manufacturing Specialist through the University of Missouri Rolla and Missouri Business Enterprise.
Patty is married to Mark and they are proud parents to two children (Cassie 28 and Randall 14) and first-time grandparents to their granddaughter, Hunter June. In her spare time, she enjoys Gigi snuggles, running, working out, playing bass guitar in the worship band at church, and spending time with her family.

Todd Roberts has served as Vice President of Quality and Patient Safety for OU Health since August 2019. Prior to OU Medicine, he was Vice President of Quality and Safety and Chief Quality Officer for Memorial Health System in Springfield, Illinois since 2010. Highlights of his tenure with Memorial include winning 8 Illinois Hospital Association Quality Excellence Achievement Awards between 2015-2019 for quality excellence and innovation, the American Hospital Association Quest for Quality Prize in 2016, runner-up for the International Hospital Federation for Quality and Safety and Patient-Centered Care Award in 2017, and the American Hospital Association NOVA Award in 2018. He has also consulted nationally with hospitals and healthcare systems on quality improvement and was appointed by Governor Bruce Rauner to serve on the Healthy Illinois 2021 legislative policy council. Todd is a graduate of Midland Lutheran College with a Bachelor of Science in Natural Science and a minor in Psychology and received his MBA from Bellevue University. He is currently a PhD Candidate in Health Sciences at Rush University in Chicago. Todd is a member of the Institutional Review Board for the University of Oklahoma Health Sciences Center and has recently joined the faculty of the Fran and Earl Zeigler College of Nursing at the University of Oklahoma Health Sciences Center. He has previously volunteered with the Illinois Coalition Against Domestic Violence, Served as an Examiner for Illinois Performance Excellence, and coached youth sports in the community.

Laura Weber, RN, BSN, MBA/HCM, CPHQ serves as the system VP for quality & safety at Methodist Health System in Dallas, Texas. In her current role, Laura works across the health system to advance a culture of reliability, safety and performance improvement. Laura has more than 25 years of experience in healthcare and began her career as a bedside RN in critical care. Prior to joining MHS, Laura served in several leadership roles focusing on performance improvement, patient safety and quality improvement in both entity and system level positions. During her career, Laura has led initiatives to reduce hospital-acquired conditions, implementation of strategic quality improvement practices and transforming organizational culture to one of high reliability.
Laura has spent several years on the board of examiners for the National Baldrige Program, last serving as an alumni examiner in 2015. Laura also served on the Panel of Judges for the state-based Baldrige award program—Texas Award for Performance Excellence [TAPE] from 2013-2015.
In these roles, Laura has functioned as an examiner team lead and worked with senior leaders in several organizations to implement the Baldrige Framework into their operating systems and organizational culture.
Laura received her Bachelor of Science in Nursing degree from the University of Texas at Arlington and holds a Master of Business Administration/Health Care Management degree from the University of Phoenix. Laura is a Certified Professional in Healthcare Quality [CPHQ].
When she isn’t working, Laura enjoys spending time with her family in both the beautiful mountains of New Mexico and on the beaches of the Caribbean.

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Ensuring Your Community’s Emergency Preparedness
2021-09-16 11:00 - 12:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.

In the best of circumstances, healthcare organizations operate in a complex environment. This can be exacerbated when a community faces a local or national emergency, either natural, human-caused, or technological, that thrusts the healthcare system to the forefront of response and makes it the focus of recovery efforts. It is critical that the local healthcare community be actively engaged in the development of comprehensive emergency preparedness plans, training, and exercises to ensure that local organizations communicate and coordinate their mutual support in service to the community.
Panelists:
Charles Brady
Chairman of Planning & Zoning
City of Arlington
Darrell Pile
Chief Executive Officer
Southeast Texas Regional Advisory Council
Dr. Rohith Saravanan
Regional Chief Medical Officer
Steward Health for West Texas
Jared Shelton, FACHE
President
Texas Health Presbyterian Allen
Andrew B. Smith, FACHE (Moderator)
System Director of Business Operations
Baylor Scott & White Medical Group
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Speakers’ Bios:

Charles Evaristo Brady is a native Texan and 26-year resident of Arlington, Texas. Charles earned his undergraduate degree from the University of Texas – Arlington and his Juris Doctorate from Texas Wesleyan University. Charles a practicing lawyer and a partner in the law firm of Linebarger, Goggan, Blair and Sampson LLP. In addition to his professional pursuits, Charles has been an active volunteer with the Arlington ISD, (Financial Futures Committee, 2 years as Chairman, Bond Steering Committees), the City of Arlington, (Planning and Zoning Commission, Teen Court volunteer Judge), The Salvation Army of Arlington/Mansfield (Council Member), Texas Health Resources (Health Exchange, Member) as well as numerous charitable and fundraising efforts throughout the Metroplex. Charles is married to Leanna and together they have four children.

Darrell Pile is CEO of the SouthEast Texas Regional Advisory Council based in Houston. He earned his Master’s in Health Care Administration from George Washington University in 1981 and served as a hospital administrator for nearly 27 years leading acute care, long term acute care, as well as rehabilitation hospitals. During that time, he also served as Chairman of the Northwest Houston Chamber of Commerce, and as a founding board member for Emergency Services District 11. Mr. Pile has also held board positions with the Texas Hospital Association Council on Policy Development, the NW Houston Chapter of the American Heart Association, the Arthritis Foundation, the Texas Trauma and Acute Care Foundation, the Klein Independent School District Foundation Board, and currently serves on the GETAC stroke committee, the Houston Better Business Bureau Foundation Board, and serves in a consultative role with the Harris County Medical Society Emergency Care Committee. Mr. Pile was also instrumental in the startup of SETRAC and served as vice-chairman under Dr. James “Red” Duke. Today, the unique SETRAC coalition is setting national examples for its work in disaster preparedness as well as with the care of cardiac, stroke, perinatal, and traumatically injured patients.

Dr. Rohith Saravanan is the Regional Chief Medical Officer at Steward Health for West Texas, overseeing Odessa Regional Medical Center and Scenic Mountain Medical Center. He has been part of the West Texas community for just over 2 years, and has had a significant, positive impact on the healthcare and business communities. During this pandemic, he has taken on a front and center role in educating the community on the facts and providing guidance to local leaders as they make decisions to protect our society. His credentials include an undergraduate degree from Canada, a medical doctorate from Grenada, two post-doctoral training certificates from New York State, an MBA from Buffalo, NY, and a Physician Executive certification from American Academy of Physician Leadership. He is a humanitarian at heart, and routinely participates in medical relief trips around the globe. He leads with passion, and describes his ultimate goal as being able to have a positive impact on society.

Andrew B. Smith, FACHE, is a System Director of Business Operations for the Baylor Scott & White Medical Group, focused on enhancing access for patients at clinics across the organization. He has been with Baylor Scott & White for over 10 years with prior roles in clinic operations for primary care and specialty clinics in the North Texas market. Andrew was born and raised in Dallas, and he completed his MHA at Saint Louis University. He is an ACHE Fellow, serves on the Young Benefactors Executive Board for The First Tee of Greater Dallas, and serves on the advisory board for the DISD Sunset High School Academy of Health Sciences. He is married to his wife Kelly, the general counsel of B29 Investments, and they have a 2-year-old son Benjamin and a 2-month-old daughter Katherine.

Jared Shelton, FACHE, serves as president of Texas Health Allen.
He has primary oversight of daily operations and responsibility for the 88-bed hospital’s annual operating plan.
Shelton previously served as vice president of Professional & Support Services for Texas Health Dallas, where he oversaw clinical ancillary and support departments, including Pharmacy, Radiology, Laboratory Services, Respiratory Therapy, Food and Nutrition Services, Rehabilitation Therapies and Medical Physics.
He completed his undergraduate studies at Wake Forest University with a Bachelor of Science degree in business and a minor in religion. He also earned a master’s degree in health care administration from Trinity University.
Shelton is currently a member of the Board of Directors for the North Texas chapter of the American College of Healthcare Executives. In serving the local Allen community, he is the past-chair of the board of directors for the Allen Fairview Chamber of Commerce and serves on the president of the board of directors for the Allen Sports Association. He is a graduate of the Leadership Allen Fairview Class XXVIII as well as Allen ISD Leadership Academy Class II. He is also a former member of the vestry at the Church of the Incarnation in Dallas.
Outside of work, Shelton and his wife, Kathryn, enjoy parenthood with their young children – daughters, Mackenzie and Caroline, and son, Jack.

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Behavioral Healthcare: Approaches to Increase Value for the Organization and Meet Community Needs
2021-09-16 13:00 - 14:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.

Historically, hospitals and health systems have not always embraced a role in meeting behavioral health needs in communities because managing behavioral healthcare and mental health is very complex. According to the National Alliance of Mental Illness approximately 1 in 5 adults in the U.S.—43.8 million, or 18.5%—experiences mental illness in a given year. The rate of youth with severe depression increased from 5.9% in 2012 to 8.2% in 2015. Nearly half (45 percent) of those with any mental disorder also meet criteria related to having a physical illness or substance abuse. Physical health and mental health issues occur together. For example, people with diabetes or cardiac conditions often develop depression as well. Being able to receive treatment for both conditions through an integrated behavioral health and primary care setting can be especially helpful since how we live our lives (behave) and our physical and mental health all interact with each other in complex ways.
Panelists:
Kyllan Cody, FACHE (Moderator)
Chief Executive Officer
Encompass Rehabilitation Hospital of City View

Theresa Murphy, LCSW
Director of Behavioral Health for the Family Medicine Residency Program
Methodist Health System

Capriana Oyedeji
Program Manager of Dept. of Psychiatry
UT Southwestern Medical Center

Sandy Potter, LCSW, MSSW, MBA
Vice President of Behavioral Health Services
Texas Health Resources
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Speakers’ Bios:

In her position as CEO, Kyllan Cody, FACHE oversees all day-to-day operations as well as patient care and quality at the 77-bed inpatient rehabilitation hospital. Prior to her current role at Encompass Health Rehabilitation Hospital of City View, Kyllan served as a healthcare management consultant for NueHealth, where she provided management consultation to hospitals and ambulatory surgery centers in various areas including operations, regulatory compliance, physician partnerships, budgeting, and business development. Prior to her role as consultant, Kyllan served as Administrator for Cook Children’s Surgery Center, a joint venture between Cook Children’s Medical Center, NueHealth, and a group of physician investors. She also served as vice president of operations at Methodist Charlton Medical Center, and in various roles in both the for-profit and not-for-profit arena in Texas and Florida.
Kyllan is a Fellow of the American College of Healthcare Executives and holds a master’s Degree in Healthcare Administration from Cornell University and a bachelor’s Degree in Political Science from Wake Forest University.
Kyllan and her husband, William, live in Irving, Texas and have two children.

Theresa Murphy, LCSW is a licensed therapist with a focus on integrated behavioral health. Murphy completed both her undergraduate and graduate education at Saint Louis University specializing in social work health and mental health. She spent two years post graduate in the United States Peace Corps serving as a health and mental health specialist in a rural village of Moldova. Upon arriving back stateside, Murphy worked in community mental health and quickly realized her passion for integrating mental health into a person’s healthcare home for timely, quality integrated care. Murphy is in her six year as the Director of Behavioral Health at Methodist Family Medicine Residency Program where she splits her time working directly with patients, researching, educating physicians on evaluating and treating mental health conditions and leading support groups for health providers in their own personal wellbeing and mental health. In her free time Murphy enjoys cooking, spending time outdoors and playing with her son and dog.

Capriana Oyedeji is currently a project manager in the Department of Psychiatry at the University of Texas Southwestern Medical Center in Dallas, Texas. Her role encompasses faculty recruitment, budget, clinical operations, and a partnership between UT Southwestern, Children’s Medical Center and Parkland Hospital. She has 11 years of experience in healthcare administration. Her tenure in healthcare administration started at MD Anderson Cancer Center, where she spent the last 5 years as a department administrator where she was responsible for clinical operations, budget, adopt-a-family, and the patient assistance program. The remaining 5 years were spent in various other leadership roles at the organization.
She holds a master’s degree in business administration. She won the 2019 Distinguished Mentor Award at MD Anderson Cancer Center. She is currently the 2021-2022 Toastmasters International President of the inaugural chapter at UT Southwestern. She is also an active member of the American College of Healthcare Executives.

Sandy Potter, LCSW, MSSW, MBA, Vice President of Behavioral Health Services at Texas Health Resources, has more than 30 years of experience and progressive responsibility in behavioral health and administration. She joined Texas Health Resources in 2018, where she is over the behavioral health service line. Prior to Texas Health Sandy was with Health Care Services Corporation (HCSC), where she was serving as divisional vice president – Government Clinical Operations. In this role she was responsible for clinical operations of Medicare, Medicaid, and CHIP programs for New Mexico, Texas, Montana, Oklahoma and Illinois. Prior to HCSC, Sandy was chief executive officer and market president of ValueOptions of Texas. Earlier in her career, Sandy served as a clinical systems director at Dallas Metrocare Services and had administrative and clinical oversight of crisis and transitional services and four behavioral health clinics.
Sandy graduated magna cum laude with a bachelor’s degree in social work and her master’s of business administration degree from Texas Woman’s University. She earned a master’s degree in social work from the University of Texas at Arlington.

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Population Health Management: Justice, Access, and Financial Implications
2021-09-16 15:00 - 16:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.

As reimbursements shift from volume based to value based, healthcare organizations are becoming more responsible for providing the resources necessary to meet the needs of a given population. Aligning quality of care with the appropriate level of care and services becomes pertinent to healthcare organizations’ bottom line. It is imperative for healthcare leaders to develop programs that offer underserved communities an opportunity for a healthier tomorrow.

Dr. Ashley Chassé
Clinical Pharmacist
Methodist Population Health

Stephanie Copeland MD, MBA, CPHQ, FAAP
Senior medical Director for Quality
OptumCare, DFW
WellMed/USMD

Charlene Kesee, FACHE (Moderator)
Clinical Department Administrator
UT Southwestern Medical Center

Nico Nguyen, MBA
Director Population Health
CHRISTUS Health
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Speakers’ Bios:

As a pharmacist, Dr. Ashley Chassé is committed to providing patient-centered care and the gift of education to her patients. Growing up in a first-generation household, she was always told that education is the key to success and that has been exemplified in her approach and interactions with patients.
She is currently the clinical pharmacist for the Methodist Patient Centered Accountable Care Organization (MPCACO) and Methodist Alliance for Patients and Physicians (MAP2), where she is responsible for collaborating with providers, health coaches and social workers to ensure patients are receiving appropriate outpatient follow up care.
Dr. Chassé serves as the Community Coordinator for the University of Texas at Austin College of Pharmacy for the Dallas-Fort Worth area overseeing advanced pharmacy practice rotations for students in their final year. She has been an active board member of the Dallas Area Pharmacist Association for 6 years and is responsible for managing the annual scholarship program.
When she isn’t reading the latest Journal of the American Pharmacist Association or volunteering, you can find her dancing at a Zumba class or spending quality time with her husband and 3 children.

Stephanie Copeland MD, MBA, CPHQ, FAAP serves as the Senior Medical Director for Quality for the OptumCare North Texas/Dallas Fort Worth Region (including WellMed and USMD), a role she has held since the summer of 2018. She has been part of the company for 17 years through acquisition. She is also involved in various committees and projects throughout the organization.
Prior to that, she served as Chief Quality Officer at USMD Health System from 2013 to 2018 and served in various leadership roles at USMD/MCNT.
Dr. Copeland attended Abilene Christian University and graduated medical school at UT Southwestern in Dallas. She completed her residency at UT Southwestern in Dallas where she also served as chief resident. She completed a Master’s in Business Administration at the University of Texas at Dallas. She has also previously served as a volunteer private practice clinical assistant professor at UT Southwestern Medical School and previously served as the Past Chair of the AMGA Quality Improvement Council. She is also a member of the AMGA Board of Directors and the AMGA Foundation Board, where she serves as Treasurer. She is also the AMGA Quality Liaison for USMD/WellMed DFW. She also coordinates volunteers from her church for Many Helping Hands, a non-profit that ministers to the homeless in Irving, Texas.
She enjoys spending time with her husband, Benjamin, and her daughter, Isabella and their puppy, Luna. She also likes hiking, reading, writing, artistic endeavors, and traveling.

Charlene Kesee, DBA, FACHE, FACMPE is the clinical department administrator at the University of Texas Southwestern Medical Center in Dallas, Texas. She is currently the senior administrative leader for a surgical department. She has 20 years of experience in healthcare administration. Prior to joining UTSW, her prior experience includes serving as an administrative leader at the University of Nevada School of Medicine for a multi-specialty internal medicine department and in an operations manager role at MD Anderson Cancer Center.
She is a veteran of the US Air Force, with 8 years in direct patient care as a paramedic and medical readiness instructor. She holds a doctorate in business administration as well as a Masters in Health Administration and Masters in Business Administration. She is board certified as a Fellow of the American College of Healthcare Executives and has served on the board of directors for the ACHE Nevada Chapter. She is also a Fellow of the American College of Medical Practice Executives.

Nico Nguyen, MBA. is the Director of Population Health at CHRISTUS Health where she oversees contracting, data analytics, operations, and network performance for the system’s accountable care organization and clinically integrated network. She is responsible for engaging a network of primary care clinicians to achieve the triple aim of healthcare: providing high quality, cost effective and patient-centric care. She is currently participating in CHRISTUS Health’s Leadership & Ethics Academy, a prestigious program made up of leaders across the organization.
Nico previously worked in consulting and was a policy advisor for a Texas state senator where she collaborated with public health agencies and elected officials to help make healthcare more accessible and affordable for all. She holds an MBA with a specialization in Healthcare Administration from Baylor University. She serves on the sponsorship committee for ACHE North Texas and is active in several scholarship organizations.
She has travelled to 29 countries and has a lifelong goal of visiting every country in the world (although this is on hold due to COVID restrictions). She enjoys hiking at national parks, playing badminton and trying new international food.
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Ethical Challenges in Healthcare Leadership
2021-10-13 12:00 - 13:00 | Virtual
Please join us our October 13th virtual Brain Food event, Ethical Challenges in Healthcare Leadership, with CHRISTUS CMO Mark Anderson, MD.

Ethical challenges arise in all aspects of healthcare and service, from the bedside to the boardroom. Understanding the expanding paradigm of planning, creating, and maintaining an ethical healthcare organization is crucial to help identify strategies for implementing ethics initiatives within your own organization and how an organization has addressed ethical challenges. Healthcare leaders must “walk the talk” and demonstrate their commitment to ethics throughout their organization.
Dr. Mark Anderson holds a Bachelor of Science in Biology and a Doctor of Medicine from the University of Arizona, Tucson, Arizona. His background includes completing his residency in Emergency Medicine, serving as Chief Resident in Columbia, South Carolina followed by 3 years as Assistant Professor of Emergency Medicine at the University of Colorado Health Sciences Center, Denver, Colorado.
He moved with his family to Tyler Texas in 1991. Since then he has served the Tyler community and CHRISTUS Trinity Mother Frances as President Medical Staff, Chair Medical Executive Committee, Medical Director Emergency Care Center, Medical Director Flight for Life, Associate Medical Director Champion EMS, and Medical Director Sexual Assault Nurse Examiner Program. He also served on the CHRISTUS Trinity Clinic Board of Directors for nine years and as Chairman CHRISTUS Trinity Clinic Board for five years.
After working in emergency medicine for nearly three decades, in 2017 Dr. Anderson took over the role of Chief Medical Officer and Vice President Operations CHRISTUS Trinity Clinic at CHRISTUS Good Shepherd Medical Center in Longview. In January of 2020, he returned to CHRISTUS Trinity Mother Frances Health System in Tyler and assumed the role of Chief Medical Officer of CHRISTUS Mother Frances Hospital where he has provided not only strong leadership but is responsible for driving performance to meet all system quality goals.

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Key State Legislative Issues Facing Leaders and Potential Responses
2021-11-17 12:00 - 13:30 | Virtual
This virtual panel has been approved for 1.5 ACHE Face-to-Face credits!

Numerous public policy and legislative issues around healthcare delivery and public health affect healthcare organizations and demand involvement of their leaders to respond and adjust organizational policies and procedures. These issues often relate to improving population health, access and coverage through Medicaid and other programs, improving value, addressing consumer issues and workforce shortages, and more. Learning these issues and being involved in policy and organizational responses is important for healthcare leaders, regardless of how directly they may be involved.

Mona Gaw, MPA, MSN, RN, NEA-BC, FACHE, CPHQ, LSSBB, DNP (Moderator)
Associate Chief Nursing Officer
CHRISTUS Trinity Mother Frances Health System
Chris Hall
Director of Government Affairs and Industry Relations
PHI Air Medical
Mary Elizabeth Jackson
Vice President
CHRISTUS Trinity Mother Frances Health System
Butch Oberhoff
Director of Governmental Affairs
Acadian Ambulance Service of Texas
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Speakers’ Bios

Mona Gaw, MPA, MSN, RN, NEA-BC, FACHE, CPHQ, LSSBB, DNP is the Associate Chief Nursing Officer (ACNO) at CHRISTUS Trinity Mother Frances Health System (CTMFHS).
Prior to her current role, she served as Administrative Director of Nursing Professional Excellence at CTMFHS. Mona has served in various leadership roles such as Executive Director of Quality at JPS Health Network. In close collaboration with the Chief Quality Officer, she was responsible for driving the quality and patient safety agenda at Tarrant County’s Level 1 Trauma Center.
Mona also served in the role of Assistant Vice President of Clinical Excellence at Medical City Healthcare where she provided strategic direction for quality management, regulatory compliance, infection control, medical peer review, and education & organizational development. During her tenure, she successfully led the Pathway to Excellence® designation through the American Nurses Credentialing Center (ANCC).
Prior to immigrating to the United States, Mona served in a variety of clinical, education and administrative roles in the Philippines where she developed robust educational programs as Dean of a College of Nursing.
Known for her strong work ethic and constant pursuit for excellence, Mona received awards throughout her nursing career such as the DFW Great 100 Nurse (Dallas Fort Worth Great 100 Foundation), The Frist Humanitarian award (Hospital Corporation of America), and teaching awards (Tarrant County College District). She is a member of the American College of Healthcare Executives (ACHE), American Nurses Association (ANA), Texas Nurses Association (TNA), Sigma Theta Tau International Honor Society, and the American Organization of Nurse Leaders (AONL). She volunteers her time at local food banks and Filipino-American community events.
Mona’s professional career has been dedicated to creating high quality & patient-centered care; in addition to developing the next generation of nurses who will lead with excellence in the care of patients and communities. Level 1 Trauma Center.

Chris Hall is a strong advocate for medical transport having been with PHI Air Medical for the past 15 years. Now the Director of Government Affairs and Industry Relations for PHI Air Medical since 2012, Chris’ activities at the state and federal level have provided a rich tapestry of experience as legislative issues have unfolded in healthcare in recent years. Chris brings both a local and national expertise on legislative issues and frequently speaks on behalf of national organizations and boards that advocate on behalf of the air medical industry as well as patients.

Mary Elizabeth Jackson currently serves as the Administrative Advisor Vice President, Executive Office, Northeast Texas. Expanding the communication lines between rural service areas, local community leaders, and the health system’s leadership is a prime focus her current position.
Mary Elizabeth has worked in the public policy field helping entities to formulate policy, work on strategic planning, and to deal with conflict resolution in-group settings. With over 30 years of experience in advocacy work, she is now a volunteer for many organizations in developing communication plans and message development.
Jackson holds a Bachelor of Science degree from the University of Texas at Austin and a Master of Arts in Interdisciplinary Studies from the University of Texas at Tyler. She has completed additional graduate studies at the University of Oklahoma and Southwestern Oklahoma State University. She has also completed the required course of study in mediation and mediation for family law.
As a community volunteer, she has served as a consumer member of the State Board of Nurse Examiners (RN) where she was elected chair (first consumer elected), former Council member for the Alternative Dispute Resolution Section of the State Bar of Texas, Leadership Texas, former Robert Woods Johnson Foundation Governance Council for the Southern Rural Access Project for Texas, and past chair of the Tyler-Smith County Area Chamber of Commerce. She is currently on the Texas Association Board of Directors.

Butch Oberhoff serves as the Director of Governmental Affairs for Acadian Ambulance Service of Texas. A former frontline paramedic and career EMS professional, Butch has worked in EMS governmental affairs in Louisiana and Mississippi, as well as Texas. He also serves as the President-Elect of the Texas EMS Alliance or TEMSA. TEMSA was formed in 2015 to be the voice of Texas EMS agencies of all sizes and provider types and has led numerous legislative advocacy efforts to support the EMS industry.
Butch resides in San Antonio, Texas and is married to Cynthia, a neonatal nurse practitioner.
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Execution in the Face of Challenge…CHRISTUS Health Northeast Texas
2021-12-08 18:30 - 19:30 | Virtual
An evening with Chris Glenney, FACHE

Please join your East Texas ACHE Forum colleagues for our special annual General Membership Event!

Topic: Execution in the Face of Challenge…CHRISTUS Health Northeast Texas
Date: Wednesday, December 8, 2021
Time: 6:30-7:30pm
Featured Presenter: Chris Glenney, FACHESenior Vice President, Group Operations CHRISTUS HealthChief Executive Officer, CHRISTUS Health NETXPresident, CHRISTUS Trinity Mother Frances Health System

Chris Glenney, FACHE, is the Senior Vice President of Group Operations for CHRISTUS® Health and Chief Executive Officer of CHRISTUS® Health Northeast Texas, which includes CHRISTUS® Trinity Mother Frances Health System, CHRISTUS® Mother Frances Sulphur Springs, CHRISTUS® St. Michael Health System, CHRISTUS® Good Shepherd Health System and CHRISTUS® Trinity Clinic. Chris has been with CHRISTUS® Trinity Mother Frances since 1998 and has served in a variety of leadership roles.
Chris holds a bachelor’s degree from Texas A&M University and a master’s degree in healthcare administration from Trinity University. Additionally, he is a Fellow in the American College of Healthcare Executives.
Chris loves his community and has an active role in volunteerism. He is an elder at Grace Community Church and is the school board chairman for Grace Community School. He has served on the following boards: Texas A&M School of Public Health Advisory Board, Encouragement FM, Leadership Tyler, Hospice of East Texas, Texas Care Alliance, Tyler ContinueCare Hospital, and various other boards within the CHRISTUS Health Northeast Texas system.
Chris has been married to Shannon for 24 years and they have three wonderful kids, Caleb, Josh and Kate. Chris is an Aggie and enjoys everything about Texas A&M, especially football. He loves the outdoors and spends his free time boating, grilling, skiing, and spending time with family.

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Outcomes of the 87th Legislative Session
2022-03-16 12:00 - 13:00 | Virtual
Please join us for our next East Texas ACHE Forum Lunch & Learn event with John Hawkins – President & CEO, Texas Hospital Association

John M. Hawkins took the helm as president and chief executive officer of the Texas Hospital Association on Jan. 1, 2022. He is the organization’s sixth CEO since its inception in 1930. A longtime advocacy veteran, Hawkins has more than 35 years of experience in legislative, leadership and policy circles and has deep knowledge of health care and hospital funding issues. As CEO, he represents the Texas hospital industry locally and nationally and helps ensure hospitals have the resources they need to deliver the highest quality health care to all Texans.
Over the years, Hawkins has fostered critical relationships among business, consumer and medical communities and continues to position THA as a thought leader and single, powerful voice for Texas hospitals.
Prior to being named CEO, Hawkins served as THA’s senior vice president of advocacy and public policy since 2004. With a long tenure at the association, his team consistently secured important resources for Texas health care, including hospital Medicaid rates, funding for trauma and behavioral health services, funding for workforce training and protections for the state’s critical safety net Medicaid supplemental payment programs. Hawkins’ team also was an integral force during the COVID-19 pandemic, helping to secure staffing, supplies, vaccines and flexibilities for hospitals to keep patients safe.
Before to joining THA, Hawkins had a key role in streamlining state agencies at the Texas Sunset Advisory Commission, where he managed teams of analysts and testified on issues for the Commission. He also gained early experience as a legislative staffer in the Texas House of Representatives and as a legislative liaison at the Texas Department of Information Resources.
In 2020, Hawkins completed a six-month immersive hospital residency program at Baylor Scott & White Hillcrest where he gained hands-on hospital operations experience, shadowing leadership, interacting with staff and participating in governing board activities.
Hawkins graduated from the University of Texas at Austin with a bachelor’s degree in government. He is married to Cami Hawkins, CEO of Marathon Kids, and they have two children, Madi and Jack.

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New School of Medicine at the Health Science Center at UT Tyler
2022-04-20 12:00 - 13:00 | Virtual
Please join us for this special East Texas ACHE Forum Lunch & Learn!

Register now to hear more about the projects in the works and the future plans for UT-Tyler’s new school of medicine.
Our guest presenters for this Lunch & Learn session will be:
Julie V. Philley, MD
Executive Vice President, Health Affairs, Vice Provost
Health Science Center at the University of Texas at Tyler
Brigham C. Willis, MD
Founding Dean, School of Medicine
Health Science Center at the University of Texas at Tyler
Speakers’ Bios:

Julie V. Philley, MD, is a professor of medicine and Executive Vice President of Health Affairs at the Health Science Center at the University of Texas at Tyler in Tyler, TX. She is board certified in internal medicine, critical care medicine, and pulmonary disease. She moved to Tyler in 2012 to continue her research efforts in nontuberculous mycobacterial lung disease and also received a $2 million National Institutes of Health grant for convalescent plasma research. A native East Texan, Dr. Philley now leads UT Tyler health related endeavors, including the formation of a new medical school.

Brigham Willis, MD, is the newly appointed founding dean of the school of medicine at the Health Science Center at UT Tyler. A longtime educator, scholar, and leader in academic medicine, “Brig” earned his medical degree from the University of California, San Francisco School of Medicine and then completed his residency at Children’s Hospital and Research Center, Oakland. Dr. Willis finished his training in a fellowship in pediatric critical care medicine fellowship at Children’s Hospital Los Angeles, later serving as the Associate Fellowship Director for Pediatric Critical Care Medicine at the University of Texas Southwestern. Prior to his recent move to Tyler, Dr. Willis served as a professor of pediatrics and the senior associate dean of medical education at the University of California, Riverside School of Medicine.

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Lean Six Sigma Yellow Belt Certification Course
2022-05-07 09:00 - 18:00 | Virtual
The East Texas ACHE Forum Education Committee is excited to announce its partnership with Leaning Towards Change, LLC to offer a Lean Six Sigma Yellow Belt Certification course!

The Yellow is healthcare specific, providing examples of real healthcare experiences. You will learn about lean six sigma, value vs. non-value added processes, and how to eliminate wastes, errors, and inefficiencies in healthcare environments, such as clinics or hospitals.
There will be a one-day, eight-hour Yellow Belt course on May 7th, 2022, from 9 a.m.-6 p.m. (including breaks).
(Be sure to watch future announcements for a Green Belt Certification Course as well. Note: You will need your Yellow belt first to be able to register for the Green Belt session.)
What’s included:

Lean Six Sigma Yellow Belt Course e-book
Lean Six Sigma Yellow Belt Certification Exam
Simulated Project

Course Instructor: Tanya Stinson
Virtual Platform: Zoom

Register Here

Hi there! My name is Tanya Stinson, and I would like to tell you a little about myself. I have a Master’s degree in Healthcare Quality and Safety, a Master Black Belt in Lean Six Sigma, and 14 years’ experience in leading, coaching, and mentoring professionals in completing Lean Six Sigma, Quality, Compliance, Risk and Safety projects. I have a well-rounded and knowledgeable skill set, as I have worked in various industries, such as mining, utilities, manufacturing, technology, and healthcare. I am passionate about helping others by sharing with them what I have learned and creating positive changes within any organization.
I have been working for Texas Health Resources since June 2017. Currently, I am a Supervisor of Data Governance Support for THR and before my recent promotion, I was a Performance Improvement Engineer/Coach for 4 years. Since working with them, I have received several awards and accolades.
Here are just a few of the recognitions I have received:
• 2020 ACHE of North Texas Mentor of the Year
• Trailblazer Award – Texas Health Arlington Memorial, 2018 for Blood Culture Contamination Reduction Project
• Quality Award (2) – Texas Health Fort Worth, 2019 for Neonatal Extubation Process Improvement Project and “Let’s Get Moving” Patient Ambulation Improvement Project
• Discoverer Award – Texas Health Resources, 2019 for ED Discharge Scheduling Improvement Project
• Transformer Award – Texas Health Resources, 2020 for Interventional Radiology Throughput Improvement Project
Outside of work, I am a wife and mother of 4 handsome young men, and I love fishing, camping, and racing just to name a few!
Thank you so much for reading, and I hope you are as excited about the upcoming classes as I am! I look forward to meeting every one of you and growing the passion for PI!
Many blessings,
Tanya Stinson

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Multi-Chapter Education Event
2022-06-24 08:30 - 16:30 | Baylor Scott & White Heart Hospital-Plano, 1100 Allied Drive, Plano, TX, 75093
Approved for up to 6.0 ACHE Face-to-Face Credits

Once again ACHE of North Texas, the East Texas ACHE Forum and the Texas Midwest Healthcare Executives are joining forces to offer our members great educational content and a tremendous cross-chapter networking opportunity.
Special thanks to Baylor Scott & White The Heart Hospital for hosting their venue and Aramark for hosting the food & beverages for this event!
Date: Thursday, June 24
Time: 8:30am-4:30pm
Location: Baylor Scott & White The Heart Hospital – Plano
1100 Allied Drive
Plano, TX 75093
Register Here
8:30-9am: Registration & Networking
9-10:30am: Panel 1: Improving the Health Status of Your Community
Panelists:
Vidya Ayyr, CHW; Director, Community Social Impact; Parkland Health & Hospital System
Kris Bolom, JD; Director of Behavioral Health Initiatives; My Health My Resources of Tarrant County
Danelle Parker, RN, BSN; Director of Community Health Improvement for Collin and Denton/Wise Counties; Texas Health Resources
Timothy Wilson; Senior Vice President, Population Health Management at P3 Health Partners
10:30-10:45am: Break
10:45am-12:15pm: Panel 2: Gender Equity and Intersectionality
Panelists:
Guy Cayo, FACHE; Chief Executive Officer; UT Health Pittsburg Chief
Bailey Farris RN, BSN, CEN; ER nurse; Texas Heath HEB
Suzanne Beauvoir Jackson, FACHE (Moderator); Vice President of Urgent Care Services; HCA Healthcare
Dawn Johnston, MBA, MSN, CFRN, LP; Administrative Director of Nursing and Clinical Services; CHRISTUS Flight For Life, Northeast Texas
Ajith Pai, Pharm.D., FACHE, President; Texas Health Harris Methodist Hospital Cleburne
12:15-1:15pm: Lunch
1:15-2:45pm: Panel 3: The Value of Developing and Implementing Alternate Care Models
Panelists:
Dawn Johnston, MBA, MSN, CFRN, LP (Moderator); Administrative Director of Nursing and Clinical Services; CHRISTUS Flight For Life, Northeast Texas
Mark S. Schnitzer, MD, CPHQ, CHCQM-PHYADV, FACS, FACHE; Surgeon, Educator, Physician Advisor, Medical Director, and Consultant
Juan Soto, FACHE; VP of Alternate Delivery; SCP Health
Michael Talley, FACHE; VP Clinical Ops; CHRISTUS Health
2:45-3pm: Break
3-4:30pm: Panel 4: Medical Staff Relations
Panelists:
Donna Bowers (Moderator); Regional Director for the Cardiovascular and Oncology Services Lines; UT Health East Texas Health System
Vicki L. Briggs, FACHE; Chief Executive Officer; UT Health Tyler, UT Health North Campus-Tyler, UT Health East Texas Rehabilitation Hospital & Services, UT Health East Texas LTAC
Madhura Chandak Bajaj, FACHE, MSPT, RHIA, CLSSBB; Vice President, Provider Documentation & Education; Envision Health
Dr. Suman Sinha; Physician; CHRISTUS Health
Speakers Bios
Panel 1: Improving the Health Status of Your Community
Vidya Ayyr leads high-impact interventions to address the social determinants of health, with a commitment to health equity and improving the lives and livelihoods of disadvantaged, marginalized, and vulnerable populations.
As the Director of Social Impact, she provides strategic oversight to Parkland’s community outreach investments, promotes innovation in data analytics, and mobilizes a team of Community Health Workers to drive an integrated approach to population health management. Prior to this role, Vidya was a part of External Affairs at Parkland where she developed public-private sector partnerships to support diverse, multi-stakeholder initiatives.
Ms. Ayyr holds a Bachelor of Science degree in Business Administration from University of Texas at Dallas and earned her Master of Public Health degree from the University of Texas Health Science Center, School of Public Health, in 2011.
Vidya serves on the national EPIC (EMR) Brain Trust, the Community Leadership Forum with the Federal Reserve Board in Washington, DC and is a Presidential Scholar with the George W. Bush, William J. Clinton, George H.W. Bush, and Lyndon B. Johnson Foundations. Her work on social impact collaboration has been recognized by the National Root Cause Coalition, by the Institute for Patient and Family-Centered Care (IPFCC), and by American Essential Hospitals (AEH) for its merit as an innovative design framework.

Kris Bolom, J.D. is Director of Behavioral Health Initiatives at My Health My Resources of Tarrant County and has 8 years of public healthcare experience for behavioral and physical health organizations in Tarrant County. He obtained his bachelor’s degree in Philosophy and Psychology from the University of Tulsa and his Juris Doctorate from Marquette University.

Danelle Parker is an RN, BSN and got her start at Parkland Health Systems in the Neonatal ICU. She moved to Texas Health Resources and started at the Plano Hospital in 2000 as a Community Education Manager and has been with the THR system for over 21 years, and is currently a Director of Community Health Improvement over the Collin, and Denton/Wise regions. In 2019, Texas Health began a new initiative called Texas Health Community Impact. This is where THR gets outside and upstream of the hospital walls to study why and what is sending people to our hospitals. “Your zip code should not make a bigger impact on your health than your genetic code.”

As Senior Vice President, Population Health Management at P3 Health Partners (P3), Timothy Wilson leads the continuous improvement efforts to help providers deliver the correct care our patients deserve, while maintaining affordability and driving down administrative costs. He believes that early intervention is key to delivering quality care to every patient, no matter the age.
Timothy, a 15-year health care veteran, has a proven record of analyzing and solving quality problems and strategically improving processes, including claims operations; systems configuration; provider services; vendor delegations; medical claims reviews; and audit and recovery.
He holds a bachelor’s degree in Public Relations and Image Management and a master’s degree in Mass Communication and Media Studies, both from the University of Texas at Arlington. Timothy is a member of American College of Healthcare Executives (ACHE) of North Texas, and sits on the P3 Diversity, Equity, and Inclusion Committee. While with UnitedHealth Group, he earned a Lean Six Sigma Green Belt certification.
In his spare time, Timothy enjoys spending time with his family and friends, as well as reading and exploring new cuisines.

Panel 2: Embracing a Dialogue about Gender Equity and Intersectionality
Guy B. Cayo has 15 years of healthcare experience with expertise in hospital operations, strategic planning & execution, contract management, business development & physician relations, and human capital management. He has served his community by leading improvement in health, quality of life, and through volunteerism and philanthropy.
In 2021, Guy joined the UT Health East Texas region of hospitals as UT Health Pittsburg Chief Executive Officer. UT Health Pittsburg is a 25 beds critical access hospital (5 star CMS, level four trauma, level three stroke support) located in Pittsburg, TX. The campus is also home to a rural health/specialty clinic.
Guy is a member of Alpha Phi Alpha Fraternity Inc.. He is also a Fellow of the American College of Healthcare Executives. He previously served as Chair of ACHE Community & Philanthropy Committee and Co-Chair of Network & Relations for ACHE South East Texas Chapter. He has one son, Cayden A. Scott. Guy has several hobbies including scuba diving, archery, swimming, and hiking. In addition, he believes he is nothing without God’s grace and favor on his life.

Bailey Farris is a Certified Emergency Nurse with 10 years of patient care experience from both nursing and paramedicine. With a diverse background in emergency care, patient advocacy and lived experience, Bailey is now working from both bedside and academic perspectives to expand equitable emergency care access for LGBTQIA+ patients. As a vocal member of the Diversity Action Committee within the hospital environment, as a growing researcher within Emergency Nursing and as an MSN-Ed. candidate, Bailey is a rising voice in both patient care and nursing practice.

Suzanne Beauvoir Jackson, FACHE, is motivated by developing and executing strategies, leading and transforming organizations as well as scaling and managing enterprise wide operations, Suzanne is a seasoned multi service line healthcare executive with a proven track record of creating collaborative and integrated work systems.
As a result of her authentic action oriented leadership approach, Suzanne has successfully held progressive leadership roles including Chief Executive Officer of both specialty and general acute care hospitals, Chief Operating Officer, Associate Administrator, and Healthcare Consultant. Currently she is HCA Healthcare’s Vice President of Urgent Care Services; the leading hospital owned urgent care operator with over 200 urgent care clinics across 19 markets and 12 states.
Suzanne played a pivotal role in the organization’s national growth agenda increasing from 71 urgent care clinics to over 200 clinics, in addition to leading the organization in earning national quality and patient safety accreditation through the Urgent Care Association.
Additional accolades consist of past Gubernatorial Appointment to the Commonwealth of Virginia Governor’s Council for Women, ACHE District 2’s Regent At Large, Board Member for the American Hospital Association’s (AHA) Institute for Diversity & Health Equity and a member of the AHA’s Equity of Care Awards Committee. Currently, Suzanne is the Chair of ACHE’s Programs, Products, and Services Committee, a Board Member of the North Texas Chapter of Jack and Jill of America, a Board Member of the Urgent Care Association Foundation and is serving on/establishing the inaugural Urgent Care Association Commission on Diversity.
Suzanne earned a certificate in Diversity, Equity and Inclusion in the Workplace from the University of South Florida – Muma College of Business, is a Fellow in the American College of Healthcare Executives (ACHE), and holds a Master’s degree in Health Services Administration from the University of Michigan and Bachelor’s degree from the University of Illinois. – Champaign.

Dawn Johnston has been in her Director role for CHRISTUS Flight For Life since October of 2018. With helicopter outposts at Mt. Pleasant, Wills Point, Palestine and Longview, Dawn provides clinical leadership for an amazing team of nurses and paramedics that provide critical care to the most seriously ill and injured patients in Northeast Texas while rapidly transporting them to definitive care. Dawn’s focus on organizational excellence enabled the well-respected agency to attain industry accreditation for the first time in 2021. Dawn served as Education Chair for the East Texas Chapter of ACHE in 2021 and became a Board member in 2022. She received her BSN from Western Michigan University and MSN in Nursing Leadership and Administration from Capella University. She also obtained her BA in Communications/Journalism from Truman State University, and MBA from California Coast University.
Previously, Dawn was Project Coordinator for Bronson Methodist Hospital in Kalamazoo, Michigan managing hospital-wide nursing communications, completing Magnet projects, and contributing to a number of Quality Improvement projects on multi-disciplinary teams. As a member of the Trauma Research Committee, Dawn also contributed to the requirements for meeting the hospital’s Level I Trauma designation. Dawn has a broad inpatient critical care background and was also a full-time flight nurse for West Michigan Air Care for over a decade. During this time, Dawn also became Air Care’s Marketing Coordinator, managing most aspects of the organization’s public relations in Southwest Michigan, in addition to providing education for the flight crew. She has been teaching since she became a nurse, first American Heart Association courses and then many critical care subjects. Dawn has provided public education through the media on community health initiatives and was instrumental in garnering support for the introduction of a legislative bill to curb dangerous methamphetamine labs in Michigan.
Dawn’s background includes firefighting, National Ski Patrol and community health education as a Crisis Pregnancy Coordinator for the Salvation Army. Serving as a “Big Sister” for many years, Dawn was also honored as Mentor of the Year for Big Brothers/Big Sisters in Battle Creek, Michigan in 2008. Dawn’s hobbies include writing and she has several publishing credits, including Critical Care Nursing Clinics of North America and the International Medical Corps Training Manual, a resource for war-torn areas of the world, in which she was the Associate Editor. In addition, she has written and edited the company newsletter almost everywhere she has worked.
Dawn has been married to her husband Neal for 29 years, and they have one adult son – Harrison. She and her husband are members of Marvin United Methodist Church. Dawn resides in the Tyler area and enjoys running, traveling, writing and spending time with family, friends and neighbors. She is involved in Tyler’s Sunrise Rotary Club and Women in Tyler, which hosts an annual luncheon honoring influential women from the Tyler area.

Ajith Pai, Pharm.D., FACHE, became president of Texas Health Harris Methodist Hospital Cleburne in September 2018. Before joining Texas Health Cleburne, he was the professional and support services officer at Texas Health Kaufman.
Pai was born at Texas Health HEB and later began his career there in 1999 as a certified pharmacy technician. In 2011, he became the director of pharmacy at Texas Health Kaufman, where he oversaw the day-to-day operations and championed safe, quality-driven patient care through the implementation of best practices and improved clinical monitoring.
He received his Doctorate of Pharmacy from Texas Tech School of Pharmacy and a master’s degree in business administration from the University of Texas at Dallas. He is also a graduate of Texas Health’s Talent Acceleration Program.
Pai is involved in his community through memberships on various committees including the Chamber of Commerce, Leadership North Texas, ACHE North Texas, and the ACHE Asian Healthcare Leaders Forum.
In his free time, Pai enjoys spending time and traveling with his wife Myriam, and their daughter, Elyse. He’s also an avid runner and has participated in more than 15 marathons across the country.

Panel 3: The Value of Developing and Implementing Alternate Care Models

Dawn Johnston has been in her Director role for CHRISTUS Flight For Life since October of 2018. With helicopter outposts at Mt. Pleasant, Wills Point, Palestine and Longview, Dawn provides clinical leadership for an amazing team of nurses and paramedics that provide critical care to the most seriously ill and injured patients in Northeast Texas while rapidly transporting them to definitive care. Dawn’s focus on organizational excellence enabled the well-respected agency to attain industry accreditation for the first time in 2021. Dawn served as Education Chair for the East Texas Chapter of ACHE in 2021 and became a Board member in 2022. She received her BSN from Western Michigan University and MSN in Nursing Leadership and Administration from Capella University. She also obtained her BA in Communications/Journalism from Truman State University, and MBA from California Coast University.
Previously, Dawn was Project Coordinator for Bronson Methodist Hospital in Kalamazoo, Michigan managing hospital-wide nursing communications, completing Magnet projects, and contributing to a number of Quality Improvement projects on multi-disciplinary teams. As a member of the Trauma Research Committee, Dawn also contributed to the requirements for meeting the hospital’s Level I Trauma designation. Dawn has a broad inpatient critical care background and was also a full-time flight nurse for West Michigan Air Care for over a decade. During this time, Dawn also became Air Care’s Marketing Coordinator, managing most aspects of the organization’s public relations in Southwest Michigan, in addition to providing education for the flight crew. She has been teaching since she became a nurse, first American Heart Association courses and then many critical care subjects. Dawn has provided public education through the media on community health initiatives and was instrumental in garnering support for the introduction of a legislative bill to curb dangerous methamphetamine labs in Michigan.
Dawn’s background includes firefighting, National Ski Patrol and community health education as a Crisis Pregnancy Coordinator for the Salvation Army. Serving as a “Big Sister” for many years, Dawn was also honored as Mentor of the Year for Big Brothers/Big Sisters in Battle Creek, Michigan in 2008. Dawn’s hobbies include writing and she has several publishing credits, including Critical Care Nursing Clinics of North America and the International Medical Corps Training Manual, a resource for war-torn areas of the world, in which she was the Associate Editor. In addition, she has written and edited the company newsletter almost everywhere she has worked.
Dawn has been married to her husband Neal for 29 years, and they have one adult son – Harrison. She and her husband are members of Marvin United Methodist Church. Dawn resides in the Tyler area and enjoys running, traveling, writing and spending time with family, friends and neighbors. She is involved in Tyler’s Sunrise Rotary Club and Women in Tyler, which hosts an annual luncheon honoring influential women from the Tyler area.

Dr. Mark Schnitzer is an experienced Surgeon, Educator, Physician Advisor, Medical Director, and Consultant.
An interest in processes and mathematics led him to pursue an unlikely course of pre-medical study: electrical engineering. It was during his Ph.D. studies that he applied to medical school and completed his MSEE and MD concurrently. He completed his clinical training in neurological surgery and a fellowship in neurosciences critical care at The Johns Hopkins Hospital. His final year at Johns Hopkins was in the role of Assistant Chief of Service.
After fifteen years in solo, private neurosurgical practice and medical staff governance roles, he was recruited to Hawaii as the sole, full-time neurosurgeon for Kaiser Permanente with the mandate to set the groundwork for a completely internalized program. That experience led to his invitation to serve as the inaugural medical director of neurosciences and an ambitious project to unify the neurosciences programs across the government hospitals in the Emirate of Abu Dhabi. Once this unification was well underway, the program was handed off to the Cleveland Clinic. Subsequently, he served as the inaugural CMO for a start-up telemedicine company in Dubai and as an adjunct associate professor in a graduate program for healthcare administration.
He returned to the USA after four years in the Middle East and took on the role of physician advisor for SSM Health. Initially accountable for one hospital, he was elevated to a regional, multi-hospital role where he was accountable for insurance denial management including education of clinicians in evidence-based medicine and responsible stewardship as well as holding numerous roles in quality improvement projects.
Most recently, he has taken on the role of medical director for a large accountable care organization based in Dallas, TX.
Dr. Schnitzer is board certified in healthcare quality and management by the American Board of Quality Assurance and Utilization Review Physicians with added qualification as a Physician Advisor. He is a certified professional in healthcare quality by the National Association for Healthcare Quality and is certified by the American Society for Quality as a Six Sigma Black Belt. Additionally, he is a Fellow of the American College of Surgeons and a Fellow of the American College of Healthcare Executives.
Dr. Schnitzer has provided a number of invited presentations in the areas of healthcare informatics, patient safety, and responsible stewardship and he serves as an examiner for the Malcolm Baldrige National Quality Award.
Dr. Schnitzer considers himself an interface professional, like most clinicians who have transitioned into healthcare leadership roles. He maintains a state of constant inquiry and curiosity with the ever-present thought, “There is something I do not know, the knowing of which could change everything.”

Juan Soto currently serves as Vice President of Alternative Delivery for SCP Health, a physician-led company of clinical and operational experts. Juan has over fifteen years of healthcare consulting experience and has been a valued team member at SCP Health since July 2021.
In his current role, Mr. Soto oversees SCP Health’s Clinical Staffing and Advancement Solutions for partners that deliver care outside of the four walls of the hospital. Having consulted on several thousand projects across the healthcare spectrum, Mr. Soto uses his expertise to work with clients across a broad range of issues, from provider compensation to medical staff planning and process improvement. Mr. Soto has consulted with multiple healthcare organizations throughout the country regarding provider needs assessments, search strategies, demographic and healthcare market trends, compensation, contracts, retention, physician-hospital relations, compliance, and numerous other related issues.
Mr. Soto applies his healthcare experience to effectively assist his clients in achieving their strategic initiatives, without compromising the overall mission of the organization. He also keeps his clients apprised of the most recent industry trends.
Mr. Soto resides in Atlanta, GA with his wife Sarah and two children. He attended the State University of New York at Albany and is a member of the American College of Healthcare Executives.

Michael Talley is the Vice President for Clinical Operations & Virtual Care for the CHRISTUS Health enterprise, an international health system headquartered in Irving, Texas. Mr. Talley started his career in healthcare as an intensive care Respiratory Therapist at Barnes Jewish Hospital in St. Louis, Missouri, his hometown. His administrative career got its inception at Mayo Clinic where he spent 10 years leading hospital operations, provider relations, and business development. During Mr. Talley’s time in executive leadership he’s built a reputation for driving clinical innovation, strategic operations, and system integration.

Panel 4: Medical Staff Relations

Donna Bowers is the Regional Director for the Cardiovascular and Oncology Services Lines at UT Health East Texas Health System. She joined UT Health East Texas in June of 2020 as the executive responsible for both services lines. With a focus on person-centered care and quality improvement, she provides strategic direction to the health care system and establishes a cohesive organizational and governance structure that supports the UT Health East Texas care continuum. In addition, she provides oversight for clinical activities and programs; ensures the ﬁnancial viability of oncology and cardiovascular initiatives; and works to establish collaborative relationships among departments, physicians, medical groups, business partners and the community.
In her previous role with SCL Health System, she served for over five years as Vice President of Oncology and Cardiovascular Services in Colorado and Montana. Before joining SCL Health, she served as Senior Vice President of Clinical Service Lines with McKesson Specialty Health, where she greatly expanded hospital business, developed the oncology service line and strategy, and built a Proton Therapy Center, among a list of accomplishments. While at Baylor Health Care System for over 30 years, she held several leadership positions, leaving as the Chief Operating Oﬃcer of Baylor Charles A. Sammons Cancer Center and Vice President of Oncology.
Donna holds a Juris Doctorate from Texas A&M Law School, and a bachelor’s degree in Health Information Management from Texas Woman’s University. She is a Licensed Attorney in the State of Texas, and a Registered Health Information Administrator. In addition, she is certified in Healthcare Privacy by the American Health Information Management Association, and is a Certified Mediator through the Dallas Dispute Mediation Services and Texas A&M Law School.

Vicki Briggs, MBA, FACHE, is an experienced healthcare executive with over 30 years of
C-Suite experience in hospital and healthcare system administration in the not-for-profit and for-profit healthcare sectors. Currently she is serving as the Chief Executive Officer of UT Health Tyler, UT Health North Campus Tyler, UT Heath East Texas Rehabilitation Hospital and Services and UT Health East Texas LTAC.
Throughout her career, Ms. Briggs has had responsibility for 26 hospitals ranging from small rural, critical access, community, and specialty to large tertiary with teaching programs. She has held the positions of Division CEO, Market CEO, System COO, Hospital CEO, and Hospital CFO. She has worked with national healthcare systems including HCA, Ascension Health and currently Ardent Health Services.
While Ms. Briggs has broad experience in healthcare her most notable areas of expertise and results include organizational culture, employee engagement, physician alignment, women’s healthcare, compliance, clinically integrated systems of care, and operational excellence including LEAN.
Briggs, an American College of Healthcare Executives Fellow (FACHE), earned her B.S in Accounting from Nicholls State University, Thibodaux, Louisiana, where she was recognized as a top 50 graduate during the 50th anniversary celebration. She completed her MBA at Samford University, Birmingham, Alabama. She was named the Brock School of Business alumni of the year in 2013.
She has a demonstrated her commitment to the communities where she has worked and lived through her involvement with a number of not-for-profit organizations including the American Heart Association, United Way, Salvation Army, Girl Scouts, March of Dimes, Red Cross, and Rotary. Nationally she served on and chaired the Board of the National Perinatal Information Center was a member of the Regional Policy Board of the American Hospital Association and the Maternal Child Section. She is currently serves on the Boards of the Southwest Affiliate of the American Heart Association North East Texas Girl Scouts.
Ms. Briggs has recently to East Texas in March of 2018 when the joint venture between University of Texas and Ardent was formed to create UT Health East Texas. Her previous experience in Texas was as CEO of Longview Regional Medical Center from 1998 to 2005. While in Texas she served on the Board and Executive Committee of the Texas Hospital Association and received the American Hospital Most Valuable Political Action Player Award.

Madhura Chandak Bajaj’s life motto is “The grass is greener where you water it.” At Envision Healthcare, she leads strategy development and execution for the provider documentation and education function of the Medical Group.
Madhura is a data and results-driven professional with extensive clinical and business operations experience. She is passionate about service excellence, continuous quality improvement, clinical and technology integration. Prior to joining Envision she held various leadership roles in health systems, most recently serving as the Executive Director of Clinical Integration with JPS Health Network in Fort Worth, Texas.
Madhura’s graduate degrees are in Physical Therapy and Health Services Administration. She is a Fellow with the American College of Healthcare Executives.
Madhura actively participates in the community by volunteering and serving in advisory roles. Born and raised in India, she pursues world travel and soulful music. She lives in the Dallas Fort Worth metroplex with her spouse and eight-year-old twin boys.
A fun fact about her – “Will travel for good food!”

Born in Lansing, Michigan, Dr. Suman Sinha earned a bachelor’s in biochemistry from the University of California – San Diego, a master’s in business from the University of Phoenix, a master’s in molecular biology from San Diego State University and his medical degree from St. George’s University School of Medicine. Dr. Sinha is board certified in internal medicine, pulmonary medicine and critical care medicine.
Dr. Sinha is married with two daughters. He enjoys spending time with his family, playing sports, reading and music.

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Lunch & Learn: Career Coaching and Branding
2022-07-13 12:00 - 13:00 | Virtual
Join us for our next virtual lunch & learn session – offered during the lunch hour for your convenience.

Most of us are developing our own brand within our careers. Have you thought about what your brand is – and if so, are you satisfied with how you are perceived within your job and where you are headed with your career? Join us for our next East Texas ACHE Forum Lunch & Learn event, this time with career coach, Ed Fry, MBA, Founding Partner of HealthSearch Partners – and hear ways you can best take control over the future direction of your career.

Ed Fry is a founding partner of HealthSearch Partners and serves on its board of directors.

Ed has successfully assisted healthcare systems, hospital boards and executive teams in securing visionary leaders for 30 years. Prior to founding FaithSearch Partners in 2007, he held senior/partner positions with two large, national healthcare and international executive search firms.

To date, he has managed more than 500 searches, including nearly 100 CEO-level searches. His clients have included more than half of the 20 largest healthcare systems in the country.

Ed holds an MBA from Dallas Baptist University and a Bachelor’s degree in Communications from Southwestern Adventist University, where he is a member of the institution’s board of trustees. He also serves on the board of the Ardmore Institute of Health, a $70 million, faith-based national foundation promoting wellness and healthy living, recently completing a four-year stint as board chair.

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Leadership: Revisiting Important Realities-Applications - Dr. Jerry Ledlow
2022-08-31 12:00 - 13:00 | Virtual
Join us for another of our successful virtual lunch & learn sessions – offered during the lunch hour for your convenience.

Dr. Ledlow is a board-certified healthcare administrator with over 35 years of successful practical and academic experience in leadership and management positions; his experience includes over eleven years in the U.S. Army Medical Service Corps, nearly three years in corporate healthcare and over twenty years in academia. He is a Fellow in the American College of Healthcare Executives and has led initiatives in healthcare supply chain, managed care, and population health integration with value-based care systems. He has successfully led multiple teams of diverse professionals, from over one hundred professionals to smaller teams, in military, corporate, education and academic programs. Dr. Ledlow has been a founding ‘architect’ or significant contributor to the development and launch of four (4) doctor level and seven (7) master level graduate programs in multiple delivery formats at three research universities in three states. He has co-authored nine volumes of texts/books to include a nationally recognized textbook on healthcare leadership, in 3d edition (earned a Doody’s Review Service 5 Star and 100 out of 100 score) with 4th edition in development and a national level textbook on the healthcare supply chain. Dr. Ledlow is the developer of the Dynamic Culture Leadership Model, the Inter-professional Team Model called PAARP, the Strategic Relationship Assessment Model called CAAVE with an assessment instrument called the CaT(c) used by the Vested Outsourcing Group(tm), and the Emergency Preparedness Assessment System called the GREaT(c) System. He was Dean of the School of Community and Rural Health, Health Science Center at the University of Texas at Tyler. Currently he is a Professor in the Healthcare Policy, Economics and Management Department, the International Chair of the Healthcare Supply Chain Standards Board (ISCEA), inducted in the Kenneth I. Shine, MD Academy for Health Science Education and was the former chair and member of the MD Anderson Cancer Center – UT Health East Texas System Quality and Metrics Group. He is married for 28 years to his wonderful wife Silke and is the father to three wonderful, intelligent, and caring daughters.

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Healthcare Executive Leadership Networking Event
2022-09-22 18:00 - 20:00 | The Grove Kitchen & Gardens, 3500 Old Jacksonville Highway, Tyler, TX, 75701
The East Texas ACHE Forum invites you to share an evening with fellow healthcare colleagues renewing old and making new acquaintances from throughout the East Texas area.

Date: Thursday, September 22, 2022
Time: 6:00 p.m. – 8:00 p.m.
Location: The Grove Kitchen and Gardens
3500 Old Jacksonville Hwy
Tyler, TX 75701
Note: The event will be held in “The Greenhouse” building

The event is come and go with brief comments at 6:45 p.m. Food and two drinks are complimentary. We ask that masks be worn when not eating or drinking.

Register Here

We would like to thank our host for this event:

Leadership Models and Applications to Build Your Organizational Culture
2022-11-02 12:00 - 13:00 | Virtual
Please join us for our next East Texas ACHE Forum Lunch & Learn!
His presentation to us during our August Lunch & Learn was so successful, we wanted to once again tap into the expertise of Dr. Jerry Ledlow – this time to hear his perspective on leadership and building the culture within your organization that you desire.
Gerald (Jerry) Ledlow, Ph.D., MHA, FACHE
Professor, Healthcare Policy, Economics and Management
University of Texas at Tyler Health Science Center
Dr. Ledlow is a board-certified healthcare administrator with over 35 years of successful practical and academic experience in leadership and management positions; his experience includes over eleven years in the U.S. Army Medical Service Corps, nearly three years in corporate healthcare and over twenty years in academia. He is a Fellow in the American College of Healthcare Executives and has led initiatives in healthcare supply chain, managed care, and population health integration with value-based care systems. He has successfully led multiple teams of diverse professionals, from over one hundred professionals to smaller teams, in military, corporate, education and academic programs. Dr. Ledlow has been a founding ‘architect’ or significant contributor to the development and launch of four (4) doctor level and seven (7) master level graduate programs in multiple delivery formats at three research universities in three states. He has co-authored nine volumes of texts/books to include a nationally recognized textbook on healthcare leadership, in 3d edition (earned a Doody’s Review Service 5 Star and 100 out of 100 score) with 4th edition in development and a national level textbook on the healthcare supply chain. Dr. Ledlow is the developer of the Dynamic Culture Leadership Model, the Inter-professional Team Model called PAARP, the Strategic Relationship Assessment Model called CAAVE with an assessment instrument called the CaT(c) used by the Vested Outsourcing Group(tm), and the Emergency Preparedness Assessment System called the GREaT(c) System. He was Dean of the School of Community and Rural Health, Health Science Center at the University of Texas at Tyler. Currently he is a Professor in the Healthcare Policy, Economics and Management Department, the International Chair of the Healthcare Supply Chain Standards Board (ISCEA), inducted in the Kenneth I. Shine, MD Academy for Health Science Education and was the former chair and member of the MD Anderson Cancer Center – UT Health East Texas System Quality and Metrics Group. He is married for 28 years to his wonderful wife Silke and is the father to three wonderful, intelligent, and caring daughters.

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