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DTSTAMP:20260605T053615
CREATED:20230317T204747Z
LAST-MODIFIED:20230320T182704Z
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SUMMARY:Sustainability of Healthcare Organizations: A Plan of Action
DESCRIPTION:This panel has been approved for 1.5 Virtual ACHE Face-to-Face credits! \n  \nIssues surrounding sustainability for healthcare institutions into the 21stcentury in the U.S.\, with regards to the era of healthcare reform\, are very complex. Within the scope of priorities\, this discussion will emphasize the necessity of understanding the key potential and existing operational and cost problem areas for healthcare system growth and sustainability as healthcare providers continue to face future operational\, reimbursement\, and environmental challenges. The primary goal of this discussion is to provide an overview of the models of current successes and solutions with a focus on a realistic plan of action. \n  \nModerator: \nKerri Camp\, Professor of Marketing\, University of Texas at Tyler \n  \nPanelists: \nVicki Briggs\, LFACHE\, Retired CEO\, UT Health Tyler \nDr. Roger Fowler\, Chief Medical Director of Quality\, Performance & Innovation\, CHRISTUS Health \nJason Reinhardt\, FACHE\, Regional Vice President of Operations\, Concentra \n  \nRegister Here\nSpeakers Bios: \n  \n Vicki Briggs\, MBA\, and Lifetime Fellow of the American College of Healthcare Executives is an experienced healthcare executive with over 35 years of C-Suite experience in hospital and healthcare system administration in the not-for-profit and for-profit healthcare sectors. She retired as CEO of UT Health Tyler in October 2022 after joining UTHET in March 2018 when the joint venture was formed by UT and Ardent Health Services to acquire the ETMC Regional Health System. \n  \nThroughout her career\, Ms. Briggs has had responsibility for 25 hospitals ranging from small rural\, critical access\, community\, and specialty to large tertiary with teaching programs. She has held the positions of Division CEO\, Market CEO\, System COO\, Hospital CEO\, and Hospital CFO. She has worked with national healthcare systems including HCA\, Ascension Health and Ardent Health Services. \n  \nWhile Ms. Briggs has broad experience in healthcare her most notable areas of expertise and results include organizational culture\, employee engagement\, physician alignment\, women’s healthcare\, compliance\, clinically integrated systems of care\, and operational excellence including LEAN. Her commitment to recognizing the importance of supporting employees at the bedside was acknowledged in 2022 and 2021 when she was recognized as Best Boss by the Tyler Telegraph Best in Town program. \n  \nBriggs earned her B.S. in Accounting from Nicholls State University\, Thibodaux\, Louisiana\, where she was recognized as a top 50 graduate during the 50th anniversary celebration. She completed her MBA at Samford University\, Birmingham\, Alabama. She was named the Brock School of Business alumni of the year in 2013. \n  \nShe has demonstrated her commitment to the communities where she has worked and lived through her involvement with not-for-profit organizations including the American Heart Association\, United Way\, March of Dimes\, Red Cross\, Salvation Army and Rotary. Nationally she served on and chaired the Board of the National Perinatal Information Center\, was a member of the Regional Policy Board of the American Hospital Association and the Maternal Child Section. She has served as Chair of the Board of the Southeast Affiliate of the American Heart Association and served on the Audit and Quality Committees. She co-founded the Council of Women’s and Children’s Hospitals. She has been a speaker for the American Hospital Association\, HFMA and ACHE. \n  \nMs. Briggs’ experience in East Texas includes serving as CEO of Longview Regional Medical Center from 1998 to 2005 in addition of being CEO of UT Health Tyler. She has served on the Board and Executive Committee of the Texas Hospital Association and received the American Hospital Association Most Valuable Political Action Player Award. \n  \nCurrently\, Ms. Briggs serves on the Boards of Hospice of East Texas\, Girl Scouts of Northeast Texas and the Southwest Affiliate of the American Heart Association where she is chairing the Rural Health Summit being planned for later this year\, which will focus on improving cardiovascular outcomes by engaging the broader community. \n  \nDr. Kerri M. Camp is a Professor of Marketing and former associate dean at the University of Texas at Tyler. She has taught several courses at the undergraduate and graduate level\, including healthcare marketing\, healthcare management\, and special topics in healthcare in UT Tyler’s online MBA in healthcare management and executive MBA in healthcare management programs. She holds a PhD from Texas Tech University\, MBA in management from Golden Gate University\, and BBA in marketing from Texas A&M University. \n  \nDr. Camp has over seven years of industry experience in healthcare administration and marketing consulting for healthcare organizations and has served on multiple boards and advisory committees. She has been invited as a columnist for The Daily Sentinel\, a media consultant for local ABC\, CBS\, Fox\, and NBC news\, and a guest speaker for numerous state and local organizations. \n  \nHer primary research focus is healthcare management issues including the role of patient satisfaction and value in healthcare. Her research has been published in the Journal of Consumer Behaviour\, Journal of Business Research\, Journal of Marketing Theory and Practice\, Journal of Retail and Consumer Services\, Family Business Review\, and the Journal of Applied Management and Entrepreneurship\, among others. Dr. Camp is a co-author of the book Healthcare Marketing –Strategies for Creating Value in the Patient Experience and has a new book that will be released in 2024 on patient satisfaction. She has received numerous teaching awards including the 2017 Provost Excellence in Teaching Award. \n  \n  \nRoger Fowler\, MD\, began solo Family Medicine Practice in Kilgore\, Texas\, from October 1981 until November 1996. He provided full spectrum Family Medicine care\, including ambulatory\, inpatient\, emergency department\, obstetrics including deliveries and c-sections\, minor surgery\, nursing homes\, and home visits. In 1996\, he joined the newly formed Trinity Clinic\, an employed physician group that had incorporated 1 year earlier and was part of the integrated Trinity Mother Frances Health System. \nIn November 2005\, he moved his practice to Lindale\, Texas\, to assist in opening a new concept “health park” for TMF and the Trinity Clinic\, practicing only ambulatory care in Family Medicine as well as Urgent Care. He transitioned over the next 12 years away from urgent care to primary care\, only. Then in 2010 began a new part-time administrative role. That role grew to 80% administrative time as Population Health and leading value based performance became more important within the Trinity Clinic. He ceased with direct patient care January 31\, 2017\, as he assumed a fulltime administrative role with CHRISTUS Health. \nWhile with the Trinity Clinic\, he served many governance and clinical leadership roles including Trinity Clinic Board member for 9 years\, serving the last 5 years as Chairman. He served on various committees including Finance\, Customer Service and Quality. He provided medical leadership for the PCMH recognition for all of primary care in 2011. The Clinic achieved Level III PCMH recognition for all 120 primary care providers. \nHe served as Chief of Primary Care for 2 years from 2012-2014\, until assuming full responsibility for Population Health for the Trinity Clinic. \nHe envisioned\, launched and provided leadership for the department of Population Health for the Trinity Clinic in January 2015 until joining CHRISTUS Health in February 2017 as Chief Medical Director of Population Health and Health Plans\, CMO for the CHRISTUS Health Quality Care Alliance (ACO) and CHRISTUS Quality Network (CIN). \nBeginning in November of 2019\, Roger also became involved with the CHRISTUS Health Plan (CHP) and assumed leadership for the Pharmacy and Quality Improvement departments for the CHP. Subsequently\, his role expanded in May of 2021 when the Medical Management Department also came under his leadership. \nFinally\, as of 12/31/2023\, Roger has retired from full-time employment and is attempting to navigate “retirement.” \nRoger is married to Patty Fowler for 35 years. Patty is now a “crafter” after a career as a Physical Therapist Assistant. We have a blended family of 3 boys and 1 girl with 3 grandchildren. We love spending time with family. For recreation\, Roger spends time in pursuit of fitness\, especially running for the past 43 years\, and golf. \nWe have been Blessed and acknowledge our Christian beliefs. We worship in the Episcopal Church at Church of the Apostles in Coppell\, Texas. \n  \nAs an accomplished healthcare executive\, Jason Reinhardt has more than 16 years of experience in healthcare administration. Jason currently serves as the Regional Vice President of Operations for Concentra\, a division of Select Medical and the nation’s leading provider of occupational medicine. In his current role\, Jason oversees the operation of over 100 medical centers and onsite clinics across Texas\, Louisiana\, Oklahoma\, Arkansas\, New Mexico\, and California. Prior to joining Concentra in 2019\, Jason held a number of leadership roles with Trinity Mother Frances Hospitals & Clinics – now the CHRISTUS Trinity Mother Frances Health System – in Tyler\, Texas and Baylor Scott & White Health in the Dallas-Fort Worth area. \nOver the years\, Jason has served on the boards of numerous non-profit organizations. Jason served as board chairman for Junior Achievement of Tyler 2015-2016. In late 2016\, Jason received the American College of Healthcare Executives (ACHE) Service Award for contributions made to the East Texas ACHE chapter. Jason currently lives in the Rockwall area with his wife of 16 years\, Amber\, and their two boys\, Wade and Ben. He serves as a volunteer at his church in the youth ministry and coaches his sons’ sports teams in his free time. \n  \nRegister Here\n 
URL:https://acheetx.org/event/sustainability-of-healthcare-organizations-a-plan-of-action-3/
LOCATION:Virtual
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SUMMARY:Behavioral Healthcare: Approaches to Increase Value for the Organization and Meet Community Needs
DESCRIPTION:  \nThis panel has been approved for 1.5 Virtual ACHE Face-to-Face credits! \n  \nHistorically\, hospitals and health systems have not always embraced a role in meeting behavioral health needs in communities because managing behavioral healthcare and mental health is very complex. According to the National Alliance of Mental Illness approximately 1 in 5 adults in the U.S.—43.8 million\, or 18.5%—experiences mental illness in a given year. The rate of youth with severe depression increased from 5.9% in 2012 to 8.2% in 2015. Nearly half (45 percent) of those with any mental disorder also meet criteria related to having a physical illness or substance abuse. Physical health and mental health issues occur together. For example\, people with diabetes or cardiac conditions often develop depression as well. Being able to receive treatment for both conditions through an integrated behavioral health and primary care setting can be especially helpful since how we live our lives (behave) and our physical and mental health all interact with each other in complex ways. \n  \nUltimately\, the goals of behavioral health interventions are similar to those of other primary care treatment: helping people function so they can lead healthier\, fuller lives. Receiving both behavioral health and primary care treatment in one integrated setting can help people continue to work or attend school\, to engage with their families\, to participate in their communities\, and to be able to thrive. Managing co-morbidities can lead to an increase in cost and potentially a decrease in reimbursement. Mental Health America has reported that while most Americans have access to mental healthcare services through the affordable care act about 56% of individuals with a mental health disorder do not receive treatment. It is noted that in states with low workforce\, there is a shortage of mental healthcare providers (psychiatrists\, psychologists\, social workers\, counselors\, and psychiatric nurses). As hospitals and healthcare systems begin to make the movement away from volume toward value-based care healthcare executives need to implement best practices to align and coordinate high quality care\, reduce utilization in the emergency room\, address workforce composition\, control costs and meet the ethnic and racial disparities of the community. \n  \nModerator: \nGeorge Roberts\, FACHE\, Chief Executive Officer\, Northeast Public Health District \n  \nPanelists: \nCarol Henson\, MS\, MPA/HCA\, BSN\, BSW-IPR\, CCM\, CHWI\, Behavioral Health Administrator\, University of Texas Health Science Center at Tyler \nDr. Antionette Lenton\, Behavioral Health Physician\, Christus Trinity Mother Frances Health System \nLoretta Swan\, Independent Consultant for various healthcare & legal organizations \nChristopher Taylor\, Executive Director\, Mosaic Counseling Centers of East Texas \n  \nRegister Here\nSpeakers Bios: \n  \nCarol Henson\, MS\, MPA/HCA\, BSN\, BSW-IPR\, CCM\, CHWI\, is a registered nurse\, social worker\, certified case manager\, community health worker instructor\, and youth mentor. As the Behavioral Health Administrator for the University of Texas Health Science Center at Tyler\, she provides oversight for planning\, coordinating\, and administrative activities related to the clinical operations of the behavioral health service line. She also works collaboratively with the behavioral health educational programs in psychiatry and psychology\, recruitment of staff and faculty\, and external funding initiatives. As a mental health professional\, she promotes accessible\, available\, and affordable mental health care in all communities\, mainly rural communities. She thrives on challenges\, particularly those that expand the boundaries and invokes change in the status quo regarding minority populations accessing health care timely. \n  \nMrs. Henson attended college in Tyler\, Texas\, at Texas College and later the University of Texas at Tyler. She is a fellow of America’s Essential Hospital’s Adaptive Leadership Program and was recognized by the University of Texas at Tyler’s College of Nursing as the 2018 Outstanding Alumni. In 2022\, she received the UT Health East Texas North Campus Leader of the Year award. \n  \nCommunity service plays an integral part in Mrs. Henson’s life. She participates in missionary activities like homeless outreach\, serving meals at the Salvation Army\, and providing toiletries to college students. In addition\, she is a member of the Smith County Behavioral Health Leadership Team and the Smith County Jail In-reach project. \n  \nAntoinette Lenton\, MD attended the Warren Alpert Medical School of Brown University. During medical school\, she commissioned into the United States Army as an Officer through the Health Professions Scholars Program. During her time in the military\, she completed her Psychiatry residency program at Tripler Army Medical Center\, promoted to the rank of Major and served in several leadership positions to include Substance Use Disorder Clinical Care Consultant\, Medical Director of Behavioral Health Clinical Services\, Chief Resident of Wellness\, and Chief of Inpatient Behavioral Health Unit. She joined the CHRISTUS Trinity Mother Frances Health System in 2022 where she supervises a Psychiatric Nurse Practitioner while also seeing her own panel of patients full time at Behavioral Health Clinic located at the Douglas Clinic. \n  \n  \nGeorge T. Roberts\, Jr.\, has served as the Chief Executive Officer of the Northeast Texas Public Health District (NET Health) since November 2006. Services provided by NET Health include Community Outreach\, Disease Surveillance\, Environmental Health\, Immunization\, Tuberculosis Control\, Public Health Emergency Preparedness\, Regional Laboratory\, Vital Statistics\, and WIC (Women\, Infants\, and Children) Program. The Health District primarily serves Tyler and Smith County but also provides some services in 21 counties in East Texas. The WIC Program serves a 20 county area and Public Health Preparedness serves a 7 county region. \n  \nMr. Roberts has over 40 years of health care experience\, the majority of which was spent in hospital administration\, having previously served at Baylor University Medical Center in Dallas\, Mother Frances Hospital in Tyler\, and Henderson Memorial Hospital in Henderson\, Texas. He received his Bachelor of Business Administration from SMU in Dallas and a Master’s Degree in Health Administration from Washington University School of Medicine in St. Louis\, Missouri. He is a Fellow in the American College of Health Care Executives (ACHE)\, and he currently serves as President of the East Texas ACHE Chapter. He is a member of the Board of the American Board of Preventive Medicine\, the Texas Health Institute\, Carter BloodCare\, the Piney Woods Regional Advisory Council\, and the Tyler Area Chamber of Commerce. He is Past President of the National Association of County and City Health Officials (NACCHO) and the Texas Association of City and County Health Officials (TACCHO)\, and the Past Chairman of the Texas Health Institute. Mr. Roberts is active in a number of church\, community\, and statewide efforts. Mr. Roberts has been married to his wife Leslie for 35 years\, and they have 2 children – Claire (30) and Travis (26). \n  \nLoretta Swan has over twenty years of healthcare administration experience\, including: \no Coordinating the creation of an FQHC clinic. \no Working as practice administrator for various healthcare facilities\, including serving as the VP for healthcare operations for a system with over 350+ physicians and ~1000 employees and provided administrative supervision of operational activity for multiple clinics and strategic planning. \no Recruiting physicians. \no Collaborating with a team at various healthcare clinics to implement EMRs\, including EPIC. \no Directing and implementing a billing service for out-of-state physicians. \no Spearheading multi-specialty physician group mergers and developing the central business office operations. \no Implementing medical coding auditing and training teams to ensure organizational compliance. \no Providing healthcare consulting services. \n• Most recently\, served as the Dean over the Professional and Technical Programs at TJC\, training ~5000 students. The programs consisted of 42 degrees and certificates and had 14 Dept. Chairs. \n• Currently and in the past\, she has also served on various boards (healthcare\, academic\, religious and other community) and volunteer for CASA and at small healthcare clinics assisting with their revenue cycle. \n  \nChris Taylor is a native Tylerite who currently serves as the Executive Director of Mosaic Counseling Centers of East Texas – a nonprofit organization that delivers therapeutic mental healthcare to East Texans across more than 35 counties. Mosaic focuses on improving affordability and accessibility of care by offering discounted fees based on household income as well as supervised care provided by qualified graduate interns. Mosaic also accepts most insurance and community partnerships\, offering care in person and by secure video. Prior to this role\, Chris served as the Executive Director of the Cherokee County Department of Public Health\, and represented rural public health in Austin and Washington D.C. Chris was a founding member and first Secretary of the Texas Association of City and County Health Officials\, and member of the National Association of City and County Health Officials\, where he was chosen to complete a senior fellowship in public health leadership. Chris is currently the Chair of the Tyler Chamber of Commerce Medical Committee. Chris has a Master’s in Public Administration from UT Arlington and a Bachelor’s in Political Science form UT Tyler\, and is also a credentialed mediator/arbitrator in the State of Texas. Chris and his wife Stephanie (Executive Director of the Alzheimer’s Alliance of Smith County) have four children ages 13-22. \n  \nRegister Here\n 
URL:https://acheetx.org/event/behavioral-healthcare-approaches-to-increase-value-for-the-organization-and-meet-community-needs-2/
LOCATION:TX
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